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📢 Important Update: STP Phase 2 & Reckon software
IMPORTANT UPDATE: STP Phase 2 for Reckon software We contacted you last year to advise that Reckon had secured a 12-month deferral for all our customers and partners to start STP Phase 2 reporting from 1 January 2023. This deferral has now been extended by the ATO for a further 6 months. This extension will allow us to…
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STP2 update
Would you please advise if we will receive the STP2 update before the end of June 2023 as I believe we need to start STP2 on the 1st July 2023. Thank you
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I cannot upload my current fortnightly payroll STP file to Reckon GovConnect
Nothing has changed from last fortnights lodgement which was successful. I have tried yesterday and today to upload my current fortnights STP file and it won't happen. Log in ok, then in the Report Type Box I select [New Pay Run] then [Confirm] - select my file then it just reverts to the Report Type Box. I even tried to…
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Emailing Payslips - Blurred/lines not showing right
Hi Everyone I have all of a sudden had an issue when emailing payslips that the lines go all blurred in the heading of my payslips. Has anyone else has this issue? Any ideas to fix it? Below is what it looks like. Using 22/23 Payroll Premier
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Payroll Premier and STP Phase 2
Hi Rav Any idea when payroll premier will be ready for STP Phase 2? Thanks
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Posting to STP
Hi, I'm having issues with a terminated employee. I ran her pay (all fine) the file went through ok, however when I try to load it onto STP nothing appears at all. I know from reading the discussions a lot of other people had the same issue. It shows that she is terminated as per her name and STP file number, but nothing…
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Payroll Premier being replaced by Cloud Based Software?
Hi there, I just received a call from guy at Reckon saying that Payroll Premier is being phased out. And that Reckon have gained an extension from the ATO for STP2 reporting until September 2023. The chap from Reckon said that all existing clients (using Payroll Premier) will be transitioned across to new "cloud based"…
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Payroll Premier incorporating Phase2
Will Reckon be releasing Payroll Premier incorporation Phase 2 before 30 June 2023? Our company pays weekly and I would like to transition across to the new version well before this to iron out any glitches. I know Reckon has an extension to the 30 June but as this is a busy time of year for processing and our first pay in…
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STP phase 2
hi there can you please advise when the transition will be released for STP phase 2? should we be re-inputting allowances and things we need to report now into the system we are running or will this become a streamlined processed with prefilled information? there does not seem to be much information for payroll premier…
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Your JSON object has some incorrect values - Payroll Premier (Desktop) 🚫
Your JSON object has some incorrect values - STP Error Hi everyone We have recently become aware of an issue affecting some users who are attempting to submit their STP reports. If you are receiving the error message "Your JSON object has some incorrect values," please be advised that this may be due to the presence of…
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Multi Factor Authorisation
Hi Rav, regarding MFA, how do you change the phone number the code is sent to? I'm going away on holidays and taking my phone with me. My replacement will have to use her phone for MFA
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Termination pay STP Query final event
Can i have some advice please? I have a employee who has resigned and i have processed his termination pay through termination wizard in payroll premier to pay out his unsued annual leave. When i have run the STP report the final event coloum is marked “NO” should it be marked "YES" as its his final termination payment?…
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Terminate employee
Can I please have a guide for how to terminate an employee. I remember how to terminate via wizard, however I have never had to do it since STP and need help on the process. thanks
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Payroll Premier - STP File Error - Your JSON object has some incorrect values.
Hi All - we're hitting an error we haven't seen before and finding very few previous issues in this forum relating to this one. After submitting last week's STP to Reckon Gov Connect Portal, we get an error "Your JSON object has some incorrect values." We've validated all data as best as possible checking for illegal…
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Payroll Premier STP Phase 2
Following on from my post regarding the expected date of release of Phase 2, unless I have missed any discussion regarding the release date, I have not heard anything further since December 2022. I have familiarised myself with the ATO changes but was mainly concerned with any 'glitches' within the software when it becomes…
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Domestic Leave
Hi Rav, Has there been a release note how to best setup the new paid family and domestic violence leave inside Payroll Premier? Cheers, Kali