Discussion List

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  Payroll Premier 2021/22 is now available!

  Payroll Premier 2021/22 is now available! This update will ensure you remain compliant and breeze t…

  Announcement Closed Rav 806 views 0 comments 1 point Started by Rav June 28
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  Reckon GovConnect still shows as pending - Business Portal shows successful lodgment

  Please Help! Last week's payrun still shows as pending in Reckon GovConnect despite my business po…

  Debbie 9 views 0 comments 0 points Started by Debbie October 13
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  STP Report still pending hours later.

  Hello everyone, This is the first time in a long time my payroll STP report has not submitted succe…

  Libby 13 views 1 comment 0 points Most recent by Rav October 7
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  Payroll Premier 2021/2022

  Hi, have started with a new client and these use this desktop payroll program. Im a host person an…

  John Middleton 4 views 0 comments 0 points Started by John Middleton September 24
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  Font Size in Reckon on Screen

  It appears that since an Bill Gates upgrade just the other day, my font size on my screen for Recko…

  Vicki Slade 2 views 0 comments 0 points Started by Vicki Slade September 22
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  Pay Dates Incorrect on Payslips

  I rang and spoke to someone on the help line and they talked me through rebuilding the data files. …

  Glenda 4 views 0 comments 1 point Started by Glenda September 22
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  Amending 2019 payroll on Reckon Desktop (STP)

  I need to amend STP payroll for 2 missed employees. Where can I find instructions to make this amen…

  Stephanie 63 views 2 comments 0 points Most recent by gospelbaptist September 21
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  Double entry of Payroll

  I am trying to learn the system. I created my first payroll run. I chose the employee and chose how…

  kissmygrassadelaide 12 views 0 comments 0 points Started by kissmygrassadelaide September 18
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  PPL pop-up during termination wizard

  Hi Rav, This popped up during a termination wizard tonight. Can you please explain what this means?…

  Kali 11 views 1 comment 0 points Most recent by Rav September 14
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  SGC calculation

  Hi, Other than the SGC rate going from 9.5% to 10% has anything else changed with how Reckon calcu…

  Kali 33 views 7 comments 1 point Most recent by Kali September 13
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  Hi, I am getting an error when uploading file for terminated employee.

  Period Start Date cannot be before 1/7/2016. I have checked dates and they are before this period. …

  898881 1 view 0 comments 0 points Started by 898881 September 8
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  Payroll Premier froze during processing

  At the point of recording payroll's processed yesterday payroll premier froze and only 1/3rd of pay…

  Amalee 2 views 0 comments 0 points Started by Amalee September 8
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  Deceased Employee

  I was wondering if you could advise on how I process the final pay for a deceased employee.

  KathleenRay 21 views 3 comments 0 points Most recent by KathleenRay September 7
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  When to set up a New Account

  The client I have (which prompts most questions!) now has 348 employees listed. Not all of them are…

  Answered Cheryl Medley 11 views 2 comments 0 points Most recent by Cheryl Medley September 2
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  ATO Message

  Hi, I exported one employee's pay to the ATO but I got an error message saying "Period Start…

  111bayst 1 view 1 comment 0 points Most recent by Rav August 29
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  Payroll Premier - 2015/2016 - Activities - Import - Timesheet Data

  We are looking to import Timesheet Data into Payroll Premier. What format does the txt file need to…

  Stephen Betts 42 views 11 comments 0 points Most recent by Alex August 27