Year to date figures on pay slips is incorrect after reinstating employee

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Sandra Dent
Sandra Dent Member Posts: 3 ✭
edited August 2016 in Payroll Premier
I'm using payroll premier and reinstated an old employee as at 1/7/15 and on the payslips it is showing incorrect year to date amounts but is correct in the history tab.  How do I get it to show the correct amounts.

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  • Babi
    Babi Alumni Posts: 75 ✭
    edited June 2016
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    Hi Sandra,

     Thank you for your post. For now, I will suggest you to try to rebuilding the data and see if that helps. 

    File> Rebuild data files> ( back up files)> on Rebuild select all except  LINE 2 AND 6 (  not to tick for super)

    Let me know how it goes. If the problem persists and if you do have a current membership ,I  advise you to contact us on technical support line on 1300137657  for further workaround.

    Kind regards.

    Babi


  • Sandra Dent
    Sandra Dent Member Posts: 3 ✭
    edited August 2015
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    Thanks Babi, that seems to have worked and the figures now agree.
  • Babi
    Babi Alumni Posts: 75 ✭
    edited June 2016
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    Hi Sandra,


    Thank you for confirming.


    Hope you will enjoy the rest of your day now !!


    Regards,

    Babi

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