Emailing payslips from Payroll Premiere 16/17

[Deleted User]
[Deleted User] Posts: 0 ✭
edited August 2018 in Payroll Premier
Can someone please tell me why I can't email payslips from Payroll Premiere 16/17?

I have downloaded the manual and followed the instructions twice. Both times it has come up with payment summaries instead of my default instructions of payslips.

I have checked all individual employee cards and have selected the option "Both" to either email or print.

I am lost for any other options???


  • Luke
    Luke Moderator, Reckon Staff Posts: 221 Moderator Moderator
    edited August 2018
    Hi Courtney,

    Welcome to the Reckon Community!

    Please find this knowledge base article that will help with your issue:

    Also, ensure that there are no special characters in your company name or file name.

    I hope this helps.