I have submitted my file to STP and I received a error message from ato saying TFN must be a valid T

Debbie TaylorDebbie Taylor Member Posts: 3
edited August 2018 in Payroll Premier
I have uploaded two files for STP they came back TFN must be valid I have fixed the error in Payroll Premier but when I go to STP for export it only shows last week ie w/ending 10/7/18 why cant I see the previous weeks

Comments

  • John GJohn G Reckon Staff Posts: 2,283 ✭✭
    edited July 2018
    Welcome to the Reckon Community, Debbie.

    You may be experiencing a refresh issue.  Close your STP report and regeenrate it from Reports > Single touch Payroll.  is your first pay included now?

    regards,
    John.  
  • Debbie TaylorDebbie Taylor Member Posts: 3
    edited July 2018

    No it say payrun1 10/7/18 do I have to delete this pay and resubmit 3/7/18 then redo 10/7/18


  • John GJohn G Reckon Staff Posts: 2,283 ✭✭
    edited July 2018
    Thanks Debbie,

    Was the 3/7/18 payrun processed in 17/18 or 18/19?

    regards,
    John
  • Debbie TaylorDebbie Taylor Member Posts: 3
    edited July 2018
    18/19

  • John GJohn G Reckon Staff Posts: 2,283 ✭✭
    edited July 2018
    Thanks Debbie,

    Did the 3/7/18 Pay Run have a Pay Ending date on or before 30/6/2018?  If it did then you will need to redo that pay with a Pay Ending date of 1/7/2018.  

    regards,
    John

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