Reckon Govconnect opening it but get "Something went wrong.

Margarita Member Posts: 1
edited August 2018 in Payroll Premier
When opening Launch Single Touch Payroll and clicking the "Open" button takes us to an empty page with the words "Something went Wrong". Also when clicking on "Company and Adviser Info" loading happens but nothing loads.


  • Rav
    Rav Administrator, Reckon Staff Posts: 15,190 Community Manager Community Manager
    edited July 2018
    Hi Margarita,
    Can please try clearing your browser cache and cookies and then try again.

    Which browser are you using when you experience this problem? We recommend Google Chrome but let us know.

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