A processed payroll has disappeared from Pay Centre Transactions List & not in Payroll Summary Repor

Nerida PokarierNerida Pokarier Member Posts: 2
edited April 2019 in Payroll Premier
A processed payroll has disappeared from Pay Centre Transactions List & also no appearing in Payroll Summary Report. What could cause this to happen?

Comments

  • Helen BowersHelen Bowers Member Posts: 98
    edited April 2019
    Hi Nerida. In Payroll Premier the pays can be shown under the LISTS tab. You can select either current or month or FY. Check this list to see if it is there. You can also see on the main List of Employees page the last date that the pay was processed. If it was not processed correctly it will not show that pay date. Maybe something happened when you were processing. Are you running STP? A report can also be generated for the last pay run under Reports tab and STP.
  • Nerida PokarierNerida Pokarier Member Posts: 2
    edited April 2019
    Many thanks Helen for your response, very much appreciated :-) 

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