Payroll premier not showing as being registered to me as such I am unable to lodge STP items I cant

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Malcolm_10176478
Malcolm_10176478 Member Posts: 8
edited August 2019 in Payroll Premier
My verision of Payroll Premier isnt showing my business as the registered owner Also I am unable to export my file to submit STP reporting it says that I am unregistered.

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  • Helen Bowers
    Helen Bowers Member Posts: 97
    edited August 2019
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    Malcolm, it has happened on a rare occasion. If you have genuinely installed your Payroll Premier and previously activated it, then select File tab and see if you have a Register or Activate option. If so, click it and most likely it will run a check and say "Your software is registered". Hope this helps.
  • Malcolm_10176478
    Malcolm_10176478 Member Posts: 8
    edited August 2019
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    Thanks Helen, I will give anything a try at the moment