error code 1414705880 Premier Contractor 20-21 windows 10

Oly Pine
Oly Pine Member Posts: 1 ✭
edited August 2020 in Payroll Premier
Shuts down after back up , says back up was successfull, is it ? or is it corrupted ? I would love an answer from a QB Tech and a fix please.image??image

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  • Datarec_ReckonLtd
    Datarec_ReckonLtd Reckon Staff Posts: 980 Reckon Staff

    Hi Oly Pine,


    If you have been backing up the data file regularly, when was the last time you created a backup but did not encounter that error message?

    Are you backing up to a local hard disk drive or to a network folder or external USB device?


    We recommend you submit a data service request via the web form link below.

    https://www.reckon.com/au/data-services-request/


    We can the provide you with additional instructions so we can take a look at the data file.


    You've posted your question on the Reckon Payroll Premier category.

    That is a different software to the Reckon Accounts Premier 2020 software.

    Posting to the correct product category increases the chance a faster response.


    Regards,

    Reckon Data Recovery Team

    Regards,

    Reckon Data Recovery Team

    Data Services Tip - Try this first before requesting a data service

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