Error message 500

Hi i am trying to log into my account. I log inn and when choose my business an error message say up

There was an error, please try again if not contact support (500)

How can I log into my account and submit payroll?




  • RavRav Administrator Posts: 10,942 Administrator

    Hi there Andrea,

    Are you using the Android or iOS version of the STP app?

    Is this issue still occurring for you today? Have you logged into the STP app successfully on previous occasions or is this the first time you're attempting to do so?

    Are you able to post a screenshot of the error message here please?

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