Error in a pay run i lodged

How do i correct an error in a pay run that i have lodged via the STP app?

Comments

  • RavRav Administrator Posts: 9,894 Administrator

    Hi @Payroll22

    What is the specific error message that the ATO has returned back for your submission?

    Go into the erroneous submission and click on the 'Review' button, you'll see a full response message

  • Payroll22Payroll22 Member Posts: 3

    Thanks Rav.


    Sorry for being unclear. I didnt receive an error message from the ATO.

    I made the error in the gross pay i entered for a staff member - so i was wondering if i can correct it?

  • RavRav Administrator Posts: 9,894 Administrator

    Ah right gotcha. You can't make any changes/alterations to a submission that has already been sent to the ATO. Instead what you'll need to do is create an Update Event in the app to make a correction to an employee balance.

    I'll link a guide below which explains this in more detail and how to use an Update Event -


  • Payroll22Payroll22 Member Posts: 3

    Thanks Rav - got it thanks again

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