Final STP returns are blank

Kali
Member Posts: 327 ✭✭✭
Hi,
I have processed a final pay for all employees in a particular file due to the business being sold, and have added reference 'JK-FI-FN19' to each employee's final pay.
When I go to STP -> Process STP reports all terminations and pay runs for this particular pay run are blank? No data appears at all. Yet, i can clearly see the pay run in 'list current pay'.
I have tried deleting an employees pay and reentering but still blank.
Anyone else come across this?
Cheers,
Kali
0
Comments
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Hi Kali,
In your current file, are there any other STP pay runs that are blank or it is just affecting the FINAL pay run?
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Hi Rav,
Just the final pay run.
On the phone to customer support now.
Cheers,
0
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