Final STP returns are blank
I have processed a final pay for all employees in a particular file due to the business being sold, and have added reference 'JK-FI-FN19' to each employee's final pay.
When I go to STP -> Process STP reports all terminations and pay runs for this particular pay run are blank? No data appears at all. Yet, i can clearly see the pay run in 'list current pay'.
I have tried deleting an employees pay and reentering but still blank.
Anyone else come across this?
In your current file, are there any other STP pay runs that are blank or it is just affecting the FINAL pay run?0
Just the final pay run.
On the phone to customer support now.
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