Cancel Reckon One payroll subscription

Kris_Williams
Kris_Williams Member Posts: 3,193 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
edited March 2021 in Reckon One

How do I go about cancelling an account. I am now using Reckon Hosted and have printed off all relevant reports

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,105 Community Manager Community Manager

    Hi @Kris_Williams

    Just to confirm, you're looking to deactivate a Reckon One subscription as per the title of the post, correct? (This post has been created in the Personal Range category so just checking).

    If its Reckon One, then you can deactivate the book from your Portal account. Just follow the steps from this guide -

    https://help.reckon.com/article/jkxqpraah0-jkxqpraah0-deactivate-your-subscription


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  • Kris_Williams
    Kris_Williams Member Posts: 3,193 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Thanks Rav, yes I realised I had posted under the wrong category but couldn’t change it. Thanks for the info will try to do it myself

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