Error on ATO Status

Stacey_6926491

• Hi, what does this error mean "The value specified for an item does not match the item type (value = "", item type = String, uniqueID = http://www.sbr.gov.au/ato/payevnt:ElectronicMailAddressT) Hint: The actual length is less than the MinLength value."
• Any ideas how to fix?

Fiona Kelly

Hi Stacey

I received the exact same message today. I have checked all information and can't work this out as to what is the issue.

Have you worked this one out ?

JPK1969

Try the solution found in this post: ATO error message GovConnect STP — Reckon Community

Stacey_6926491

You need to put an email in the Company Information section of your Reckon (I have payroll premier) will process pays tomorrow and hopefully this is the solution.

Fiona Kelly

Thank you

Same Payroll Premier

I just put the email in. Fingers Crossed.

Thanks again.

Fiona Kelly

Success !!!

Thank you very much

Stacey_6926491

Yes! I’m wrapt about that ! Fixing up all errors now to finalise the year. That is a relief!