Reckon One - Change Modules

PBerz Member Posts: 13

I signed up to Reckon One six weeks ago.

It automatically chose more modules than I wanted. I sent an email to the contact when I signed up t(who was very helpful at the time) and asked to reduce the number of models. I've had no answer and now I have been charged a second time for the higher amount.

I only need the first three modules but can't find anywhere to change it.

Should I just cancel because I've hardly used to app and go to Xero, which I'm told is very good for a small operation. I hate companies the incrementally increase their profits due to poor customer service.