STP coming up blank

118617 Member Posts: 2

Dear Reckon, I have Payroll Premier 2021/2022 installed it is not showing any records when I do the Single Touch Payroll Reports. It worked fine for 2020/2021, but pays from 01st July 2021 onwards are coming up blank please help.


  • Ultra Williams
    Ultra Williams Member Posts: 4

    I am also having this same issue- is there a fix?

  • 118617
    118617 Member Posts: 2

    Hi Ultra Williams. I ended up contacting Reckon and they accessed my computer remotely and fixed the problem. Give them a call they are great and now my STP is showing correctly