STP coming up blank

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118617
118617 Member Posts: 2 ✭
in Payroll Premier

Dear Reckon, I have Payroll Premier 2021/2022 installed it is not showing any records when I do the Single Touch Payroll Reports. It worked fine for 2020/2021, but pays from 01st July 2021 onwards are coming up blank please help.

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  • Ultra Williams
    Ultra Williams Member Posts: 4 ✭
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    I am also having this same issue- is there a fix?

  • 118617
    118617 Member Posts: 2 ✭
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    Hi Ultra Williams. I ended up contacting Reckon and they accessed my computer remotely and fixed the problem. Give them a call they are great and now my STP is showing correctly

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