STP failure
peter roebuck
Member Posts: 10 ✭
Please help, i am trying to lodge the STP report but it keep failing with the error below:
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Comments
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That error message is saying that there are invalid details in the one of the email address fields, in this case it looks like there is no email address at all in a particular field. I'd recommend going back to Payroll Premier and check the email address field in the Preferences menu (screenshot example below) and also for your employees as well.
Once entered, recreate the STP file in Payroll Premier so that its updated with the new info and send through GovConnect again.
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Thanks Rav
That worked perfectly. Appreciate your help
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