How can I recover my existing STP accounts

Trish Baddeley
Member Posts: 8 ✭
Our QA guy used my Office 365 and whatever he did, the STP portal now sees his email address, not mine. I am not able to edit to correct because the portal is saying my email address already exists. I need help to get back into our existing GovConnect accounts and I am not sure how to
Thank you - [email protected]
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Answers
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When you login using the 'Sign in with Office 365' button, are you able to access the GovConnect subscriptions that have been setup for your ABN?
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Hi Rav
No, there are no GovConnect subscriptions at all.
I believe it is because the Reckon STP portal no longer recognises my email address. My I T person is going to review my Office 365 permissions.
I will let you know if this doesn't resolve the issue.
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