Payroll Premier Desktop

Hi everyone,

Let me try and clear up some confusion here.

As you know, our Payroll Premier desktop customers are in the process of being upgraded to Reckon Payroll which is our next-gen cloud based payroll experience.

As part of that process, we've been reaching out to our PP desktop customers to get some preliminary information around how you use the existing software, requirements etc. This is likely the calls you're referring to when you've been asked about your files, employees etc etc.

The team will also book you in with one of our migration specialists at a date & time of your choosing who will take you through the new Reckon Payroll, answer any questions you may have, and also conduct your migration itself as well.

Please note, contrary to some comments above there haven't been any webinars that are specific to Payroll Premier customers yet as we take you through this at a one-on-one level during your booking. With that said, if you'd like a look at Reckon Payroll then maybe check out our webinar recording HERE. Please keep in mind however that webinar is for users of Reckon One who are also making the upgrade Reckon Payroll so I'd suggest perhaps starting around the 8:00 mark.

We've also got a range of content on how to use Reckon Payroll for common tasks such as creating pay runs, employees, pay schedules and more HERE.

Sure thing @Samantha 🙂

The Reckon Payroll experience that our Payroll Premier desktop customers are upgrading to is a specialised instance of the Reckon Payroll platform which provides access to a lot more functionality & feature set than, lets call it the 'base version' for lack of a better term, that you're likely utilising with the other business.

This will start to become a bit more evident as you make use of Reckon Payroll after your upgrade however to add some context, our Payroll Premier customers who make the upgrade will obviously have their data migrated but also have access to time tracking, employee expenses, projects functionality. Maybe most significantly as well, our upgraded PP customers also receive access to Reckon Insights which is our analytics and reporting powerhouse. As Reckon Payroll evolves as well over the next little while, Pay Templates (sometimes known as Awards), will also be added exclusively for our upgraded Payroll Premier desktop customers only.

All of the above is specifically available for our Payroll Premier desktop customers only as part of the upgrade and if you look at it purely from a cost/price perspective, if you combined all of that feature set in a subscription separately, it works out significantly higher than the $50/month you've mentioned.

Hope that helps to clarify this aspect of it. I'd rather not deviate this thread too much more from the Payroll Premier desktop upgrade itself but if you do have more questions around this, please create a new separate post by clicking HERE and I'm happy to try and assist 😊