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Rav

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Rav Administrator

Hi everyone, Just a heads up that I'll be out of the office tomorrow so that I can take my daughter to her paediatrician appointments. Some very knowledgeable members of our Support team will drop in during my absence ☺️ Have a good weekend everyone! Stay safe.

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Rav
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  • Rav
    Rav earned the 100 Likes badge.
    You received 100 Likes. When you're liked this much, you'll be an MVP in no time!
    October 21
  • Rav

    Hi everyone,

    Just a heads up that I'll be out of the office tomorrow so that I can take my daughter to her paediatrician appointments.

    Some very knowledgeable members of our Support team will drop in during my absence ☺️

    Have a good weekend everyone! Stay safe.

    October 15
  • Rav
    Rav earned the 10,000 Comments badge.
    You are a comment-making machine.
    October 14
  • Rav
    Rav earned the 5 Insightfuls badge.
    You received 5 Insightfuls. We like that.
    October 12
  • Charley

    Rav; my last email from the Reckon Community about a discussion was on 10/9/20, Normally I'd get a number of them every day but have only received 7 since then. Have I been taken of the email list or something :-)

    October 7
    • Rav
      Rav
      Hey Charley, cheers for getting in touch :)
      We've changed over forum platforms back in September and unfortunately with that change the old email subscription settings hasn't translated over :(
      Now with that said, you can re-establish the email notifications that you'd like to receive. To do that, head into your Profile > Notification Preferences.
      You'll see a list of notification options and if you scroll a little further down the same page there is a separate section called 'Category Notifications' which allows you to select which notifications you receive by category for any new activity.
      Lets say for example, you want to receive an email each time there is a new discussion posted in the Reckon Accounts Hosted category, just tick the 'Email' option under Discussions for Reckon Accounts Hosted.

      If you tick notifications for 'Comments' you'll receive an email for every new comment in that category so I'd just say be cautious as you might receive a large number of emails.
  • Rav
    Rav earned the 5 Agrees badge.
    You received 5 Agrees. We like that.
    October 2
  • Rav
    Rav, Leanne and Mark_B earned the Fifth Anniversary badge.
    Thanks for sticking with us for 5 years.
    September 29
  • Tanya

    Rav,

    I have installed Business & Home 2020 and am having trouble importing my old Quickens 2007 onto this new program. I had a call 1 off call from Reckon and was told that once I had opened mu USB stick with my backup on it to click on open and the old file comes up which it does. The only problem is I still cant import that information onto the new 2020 reckons program, seems to be only showing up of the USB stick. How can I get the information onto the new program without having to have my stick in the laptop every time.

    September 26
  • Rav
    Rav earned the First Answer badge.
    Answering questions is a great way to show your support for a community!
    September 24
  • Rav
    Rav earned the 25 Likes badge.
    You received 25 Likes. You're posting some good content. Great!
    September 21
  • Hudson

    hi

    i need help please

    this new system is so hard to find an answer you send an email no response

    i need to put my printer in and it wont let me do anything please help me

    September 16
    • Rav
      Rav
      Hi Hudson,
      Can you please create a new discussion on the Community by clicking the 'New Discussion' button and providing as much detail as possible. We'll do our best to assist.
      Cheers
      Rav
  • Hudson

    i tried putting my phone number in now and i did it wrong now i cant change it why please

    September 16
  • Gerry Winter

    Rav,

    Why am i not getting the emails like i did in the old version, i have ticked all the boxes etc.

    Gerry

    September 16
    • Rav
      Rav
      Hey Gerry, I've had a quick look at your profile. I think what you'd like is to get email notifications when a new discussion is posted to a certain category eg. Reckon Personal etc correct?
      If so, head back into the email notification settings in your profile and scroll down a little. You'll see a new range of options called 'Category Notifications'. You can tick if you'd like to receive an email notification when a new discussion or comment is created in any particular category that you have an interest in.

      Let me know if you have any trouble with this or if you'd like me to subscribe you to any particular category from my end.
  • Rav
    Rav earned the 5 Likes badge.
    You received 5 Likes. We like that.
    September 11
  • Rav
    Rav and Zappy earned the 2,500 Comments badge.
    Another day, another comment, another badge.
    September 9
  • Rav
    Rav earned the 5,000 Comments badge.
    Eat, sleep, comment. We like your style.
    September 9