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Rav

Community Manager

Rav Community Manager

Welcome to a brand new week everyone! For those in NSW like myself, hopefully you're all safe and are staying dry! 🌧️⛈️

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Rav
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Activity

  • Mike Thew

    Not too sure how this works but I have a question, please. I have just had my hard drive replaced and want to reload Accounts Premier 2017. Can you please advise me where I can find the download.

    Thanks Mike

    April 1
    • Rav
      Rav
      Hi Mike!
      Head over to the Reckon Members Area at https://members.reckon.com/ and login with your Customer ID & PIN. You'll be able to access and download your purchased software versions from there.

      In future, click on the 'New Discussion' button on the main Reckon Community page and create a discussion so that fellow Community members (including me) will be able to see it and chip in to help :)

      Cheers
  • Rav

    Welcome to a brand new week everyone!

    For those in NSW like myself, hopefully you're all safe and are staying dry! 🌧️⛈️

    March 21
  • Poolguy

    Hello, I have the STP Free app on my Android. It accepts my login, but then it just goes into thinking mode and stays there. I have uninstalled, reinstalled, restarted my phone....now I am out 0f ideas....HELP

    March 11
    • Rav
      Rav
      Try this out in the first instance -
      - Close the STP app fully ie. swipe it away from your running apps
      - Go to your phone settings: Settings ➡️ Apps ➡️ Reckon STP ➡️ Storage ➡️ Clear Data (This path will vary depending on your phone make/model and/or version of Android OS)
      - Open the STP app back and login
    • Poolguy
      Poolguy
      Hi Rav, I tried that but unfortunately still have the spinning circle. I installed and reinstalled again, still no change.
    • Poolguy
      Poolguy
      Hi Rav, I missed a step, it worked!!! You're a legend. Thank you Rav
  • HumeMufflers

    Hi Rav,

    Can you please advise on how to change payrun date once ATO has approved the declaration?

    This is in the STP app.


    Kind regards,

    Refia

    March 1