Rav Community Manager
- Last Active
Not too sure how this works but I have a question, please. I have just had my hard drive replaced and want to reload Accounts Premier 2017. Can you please advise me where I can find the download.
Thanks Mike0April 1
Head over to the Reckon Members Area at https://members.reckon.com/ and login with your Customer ID & PIN. You'll be able to access and download your purchased software versions from there.
In future, click on the 'New Discussion' button on the main Reckon Community page and create a discussion so that fellow Community members (including me) will be able to see it and chip in to help :)
Welcome to a brand new week everyone!
For those in NSW like myself, hopefully you're all safe and are staying dry! 🌧️⛈️0March 21
Hello, I have the STP Free app on my Android. It accepts my login, but then it just goes into thinking mode and stays there. I have uninstalled, reinstalled, restarted my phone....now I am out 0f ideas....HELP0March 11
RavTry this out in the first instance -
- Close the STP app fully ie. swipe it away from your running apps
- Go to your phone settings: Settings ➡️ Apps ➡️ Reckon STP ➡️ Storage ➡️ Clear Data (This path will vary depending on your phone make/model and/or version of Android OS)
- Open the STP app back and login
PoolguyHi Rav, I tried that but unfortunately still have the spinning circle. I installed and reinstalled again, still no change.
PoolguyHi Rav, I missed a step, it worked!!! You're a legend. Thank you Rav
Can you please advise on how to change payrun date once ATO has approved the declaration?
This is in the STP app.