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Conversations

Recent Conversations
Conversations 1 - 20 of 11505
Photo of Joe Sharpe
Virus Message in Citrix Today
Anti Virus Software detected a virus in the file Q29udHJvbGxlci55...ica from apsprivatecloud.reckon.com  when logging on this morning.  A...
  • 1 me too
  • 2 replies
  • Problem
Photo of Kevin
BankData Feed: '0 transactions available for this request', but have bank transactions?
Hi there, I'm Kevin and currently using Reckon Hosted and Yodlee Feeds to bring in bank transactions into our accounts. We only recently...
  • 1 me too
  • 2 replies
  • Question
Photo of Rav
RECKON ONE - How do I process Long Service Leave (LSL)?
  • Rav, 1 hour ago

  • 1 me too
  • 0 replies
  • Article
Photo of Orkun Evren
Emailing from Reckon Accounts still a problem
I have spent the last 4 years using workarounds to the emailing issue. Repeatedly being told to keep my system updated etc which made no ...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Kelly
Accountant requires invite to our file
Our accountant has requested a 'Reckon Hosted Invite' to our file directly to their email address so we can free up one of our user login...
  • 1 me too
  • 1 reply
  • Question
Photo of Bully
Reckon Accounts 2018 - Download
I have received advice that the latest version of Reckon Accounts 2018 is available to download.  What is the advantage of downloading th...
  • 2 me toos
  • 0 replies
  • Question
Photo of Blair
No Support - Accounts Plus
Why am I no longer able to get access to telephone support for my Reckon Accounts Plus product? I suspect this is due to selling to MYOB?...
  • 1 me too
  • 1 reply
  • Problem
Photo of Helen
RESC showing on payment summary incorrectly in Reckon Accounts Hosted
An employee cashed out leave and super didn't calculate correctly so I manually adjusted it.  Now the amount is showing as RESC on the pa...
  • 1 me too
  • 1 reply
  • Problem
Photo of Helen Hogan
How do you put a negative item in an invoice in Reckon one
I am trying to invoice a customer which was quoted then remove items to adjust quoted figure to make it clear on my invoice how I arrived...
  • 1 me too
  • 5 replies
  • Question
Photo of Georgia Burrows
Bankfeeds doubling up on transactions
My bank feed refreshed today but when it refreshed it brought in transactions for the past month which included two weeks of transactions...
  • 1 me too
  • 1 reply
  • Question
Photo of Rory James
app estimates
i cant view or create estimates in the mobile app?
  • 1 me too
  • 1 reply
  • Problem
Photo of Kelly
PAYG & BAS
This Qtr's BAS amount payable to ATO is less than the PAYG withholding. Usually I would make 2 transactions - Pay PAYG in the" Create Cus...
  • 1 me too
  • 1 reply
  • Question
Photo of Letecia
casual employee not appearing on custom liability payment report
Hi I am using Reckon Accounts Premier 2017 our casual employee is not appearing on the custom liability report. The Super appears on thei...
  • 1 me too
  • 3 replies
  • Problem
Photo of Andy Dewdney
Invoicing Subtotal
Im using Reckon one to run a small glazing business. Im very new to it and am struggling to find the invoice style I want. I need the GST...
  • 1 me too
  • 0 replies
  • Question
Photo of Anton Strauss
Reckon Accounts Plus 2017 crashes after sending invoice
Reckon Accounts Plus crashes every time when closing it after sending invoice via Outlook 2017
  • 1 me too
  • 28 replies
  • Question
  • Answered
Photo of Jess Rice
Font size on screen
Something has just happened to the size of the font on my screen. It was fine, but then seemed to decrease and become blurry for no appar...
  • 2 me toos
  • 8 replies
  • Problem
  • Not a Problem
Photo of Lachlan
(MAPI error code 00000000 (0) at line 921 in sendmail.cpp)
Hey Reckon Accounts Team, We have come across this issue recently where we try to email invoices and this error pops up instead of our e...
  • 2 me toos
  • 11 replies
  • Problem
  • In Progress
Photo of JC
New Car Payment
New Car Payment Processing The company has purchased a new car.  It was purchased outright. 1. I raised an invoice to the dealership f...
  • 1 me too
  • 1 reply
  • Question
Photo of Tina
Hello, I have Recon Account Premier 2016
Hello, I have Recon Account Premier 2016, I made an error, sent the customer a credit.  I now have received a payment from an customer wi...
  • 1 me too
  • 0 replies
  • Problem
Photo of Lee Anne Whitehead
Is Downsizing an option?
Our business has no further need for the payroll component of Reckon Accounts Plus 2017 and although we have only just paid our renewal, ...
  • 1 me too
  • 3 replies
  • Question
  • Answered