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Conversations

Recent Conversations
Conversations 1 - 20 of 13570
Photo of Susan Aruch
undelivered emails message
HI there. Is there any way to get an error message sent when you have sent an email and the address used is not valid? I tested this morn...
  • 1 me too
  • 3 replies
  • Question
Photo of Adam Gilbee
Can't download ABA files
Trying to download bill payments in an ABA file and nothing is happening.  Brief flash in the lower left corner waiting for hosted-connec...
  • 1 me too
  • 1 reply
  • Problem
Photo of Peter Darrell
hosted-connectv82.reckon.com is currently unable to handle this request. HTTP ERROR 500
Printing response: hosted-connectv82.reckon.com is currently unable to handle this request.HTTP ERROR 500 Logged in logged out, cleared ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Wendy
cannot download files - aba etc
I am using Reckon Hosted. This morning I could download .aba files, and spreadsheets with no worries. Now nothing happens - I just get a ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Simon Mallender
black screen of death
Black screen of death is actually: Gateway: User name is missing. Twice in two days - but why isn't there a 'home' page which just tells ...
  • 2 me toos
  • 1 reply
  • Problem
Photo of Margaret Sutherland
Reckon Personal Plus upgrade deleted 4 yrs of transactions and reconciliations on one account
I upgraded Reckon Personal Plus 2018 to 2019. As is usual (and which I loathe about Reckon), I had to recreate my file from the 2018 back...
  • 1 me too
  • 8 replies
  • Problem
Photo of Cel
Printing Bank Reconciliation Reckon One
It doesn't seem possible to print a simple Bank Reconciliation in Reckon One (with opening bal, reconciled transactions and outstandings ...
  • 1 me too
  • 2 replies
  • Question
Photo of Paul Allen
500 returned from API
Is anyone else experiencing issues with the Reckon One API? For a few days now every request I make results in a 500 runtime error. I als...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Carmelo
hosted-connectv82.reckon.com is currently unable to handle this request. HTTP ERROR 500".
I keep receiving the following message when trying to launch accounts 2018 with chrome "hosted-connectv82.reckon.com is currently unable ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Rav
IMPORTANT NOTICE - GovConnect for BAS & Payment Summaries removal from Reckon Accounts Hosted
Hi everyone, Please note, as of 6 September 2018, the GovConnect for BAS and Payment Summaries service will be removed from Reckon Accou...
  • 1 me too
  • 7 replies
  • Announcement
Photo of Nicky Wray
Gov Connect - Reckon Portal - not recognising Authy code
Gov Connect in the Reckon Portal has suddenly stopped recognising the Authy code for MFA
  • 1 me too
  • 0 replies
  • Problem
Photo of nufink
Can anyone recommend a product
Hi, I hope someone might know of a product that allows you to customise your quote - invoice templates. It appears that reckon one does n...
  • 1 me too
  • 1 reply
  • Question
Photo of Amy - Compass West
Importing Credit Card Transactions with GST
Hi Everyone, I am relatively new to using Reckon - as in crash course, I've been using it for about 2 weeks!  I'm trying to work out how...
  • 1 me too
  • 11 replies
  • Question
  • Answered
Photo of Peter Selwyn
Bank reconciliation
New ReckonOne interface has many bugs in it.  Really should have been properly tested prior to release.  For example: All previous monthl...
  • 2 me toos
  • 8 replies
  • Problem
  • Not a Problem
Photo of Leisa Juers
Payment of Invoices by customers
Is there a 3rd party app that will allow customers to 'pay now' when receiving invoices using either direct deposit or credit card?  I ha...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Tian Lan
License Key and Product Information
Hi there Our company is using Reckon Accounts Premier Non-profit Edition 2018. Our Customer ID is 521101. As the person who purchased th...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Felicity Van
final event STP should be yes, but coming up as No
I am uploading a STP file for 17 employees who were terminated.  I terminated each of them in Reckon Accounts Enterprise 2018 Desktop how...
  • 1 me too
  • 3 replies
  • Question
Photo of Shelley
Accounts Hosted Statements
Is there any way to stop the memo note on an invoice carrying through to the  description on the customers statement?
  • 2 me toos
  • 3 replies
  • Question
Photo of Karina Clarke
Payslip - YTD Earnings
Hi, I have noticed that my Reckon Desktop YTD Earnings/Super Totals on all employees payslips have been reset for the past two weeks.  Is...
  • 1 me too
  • 2 replies
  • Problem
Photo of Kayne Conway
Portable file not restoring
Hi, I've received an FY18 file as a Quickbooks portable file (.QBM). A reasonably large file (413,132 KB). When trying to restore the por...
  • 1 me too
  • 3 replies
  • Problem