Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Recent Conversations
Conversations 1 - 20 of 12585
Photo of Kimmie
How do I reverse incorrect setup for STP. Inadvertantly signed in and created an account for Reckon One instead of Reckon Accounts Premier.
  • 1 me too
  • 0 replies
  • Problem
Photo of Nancy
Cannot Print
Since yesterday we have been unable to print, there are no popup blockers on and we have tried saving a PDF first and that does not work ...
  • 1 me too
  • 5 replies
  • Problem
Photo of GCO Administration
TAX WITHHOLDING Incorrectly Calculated - Subsequent PAYG Summary Issues
I have MAJOR ISSUES with the tax withholding in Reckon One. For the record, I have flagged this once before and never got listened too by...
  • 1 me too
  • 15 replies
  • Problem
Photo of ROSEMARY PARR
Every time I open my payroll I have to restore the backed up files.
Every time I open my payroll I have to restore the backed up files. I've just done the upgrade to payroll premier 2019 and it still comes...
  • 1 me too
  • 1 reply
  • Problem
Photo of Learner1234
Request for quote from supplier
I would like to be able to use QB (hosted) to be able to send requests for quotes to suppliers, we have over 400 components we are manufa...
  • 1 me too
  • 0 replies
  • Question
Photo of Wendi
When reconciling a bank account,wrong information on the report
I am trying to reconcile a bank account, the information on the screen is correct, and everything looks hunky dorey. UNTIL I look at the ...
  • 1 me too
  • 4 replies
  • Question
Photo of Wendy McCulloch
Troubleshooting integration of Cloud POS and Reckon Hosted
I am trying to integrate Cloud POS and Reckon Hosted, but the authorisation of the database in POS shows an error. I have started a trial...
  • 2 me toos
  • 4 replies
  • Problem
Photo of Sharon Cowley
terminations
I have three employees that have been terminated since this financial year , I have noticed they are in in STP reports by themselves . Ho...
  • 1 me too
  • 3 replies
  • Question
Photo of Tobias K
Payroll Tax Report. Ex P/Tax amount not registering on terminated work cover employee
The Ex P/Tax Amount for a terminated employee for work cover payments is not being calculated when producing the Payroll Tax report. The...
  • 1 me too
  • 0 replies
  • Problem
Photo of Ted
Allocating banked receipts to Invoices
This is a particularly counter intuitive process in Reckon One.  I wish it was made a little more obvious. I go to "Transactions from B...
  • Ted, 1 day ago

  • 1 me too
  • 0 replies
  • Question
Photo of Sylvia Daniels
Company information is valid and then nothing?
I am having the same problem. After fixing an email issue I now receive an error message "Company Information is valid" and the nothing e...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Earl Pryor
Invalid Company Information provided.
Invalid Company Information provided. Please check your ABN/WPN, Company Name and Branch number match those set in Reckon GovConnect Sing...
  • 4 me toos
  • 6 replies
  • Question
Photo of Maree
2010-2011 PLUs company has closed need to access the data file, to access P & L report, it says access to company file has been lost
I have a 2010-2011 PLUsversion, from a company that closed, I need to be able to access the data file, to access P & L report, it keeps...
  • 1 me too
  • 5 replies
  • Problem
Photo of Eric Kong
Reckon GovConnect - Reckon One - Cannot see Lodged STP Data
I have tried to lodged the payroll information to Gov STP connect, and it shows that I have successfully lodged.   As you can see, a...
  • 1 me too
  • 2 replies
  • Question
Photo of Dana
Single touch payroll
No matter how many times I enter in my company information I keep getting an error message to say my details are incorrect - please help ...
  • 1 me too
  • 3 replies
  • Problem
Photo of tom offermann
"Select forms to send" is empty
When we attempt to email payslips or payment summaries, we get stuck at the "Select Forms To Send" screen, the lists are empty. We have b...
  • 1 me too
  • 1 reply
  • Problem
Photo of Terry Survaer
How to account for a shared Private and business asset
I have purchased a 'Caravan/Site Office' to do some travel while I am still working, (My business allows me to work from anywhere). I und...
  • 1 me too
  • 1 reply
  • Question
Photo of Kylie Charrington Ex Mills
Upload STP 'Success' but nothing comes up on the page to then submit etc. Blank!
Finally got the upload errors to go away, and get a green SUCCESS bar when I upload a pay run now.... but then the webinar shows it shoul...
  • 1 me too
  • 0 replies
  • Problem
Photo of Emma White
Email to multiple addresses
When emailing it only sends to the first email address.  I have just tested and it did used to work with a comma in between email address...
  • 1 me too
  • 0 replies
  • Problem
Photo of Michael Gould
Reckon GovConnect issue
Are there issues with Reckon GovConnect? When I try to launch Single Touch Payroll the page comes up with 3 lines across the top saying "...
  • 1 me too
  • 5 replies
  • Question