Long Service Leave Accruals
HI, I have 2 employees who have now been employed by me for 7 years and one wants to take some LSL. I've never coded or added any provi...
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Pay for this financial year has been added to last years total even though says finalised . Shows on my gov site , ato
Pay for this financial year has been added to last years total even though says finalised . Shows on my gov site , ato says a reckon so...
How can you invoice when in plane mode or NO net around?-Offline Mobile Invoicing for Reckon Hosted
Cosmic Innovations will soon release Offline Mobile Invoicing with blue tooth printing for Reckon Hosted. Android application all auto...
Error message when trying to submit file to ATO "An error occurred submitting STP details to API"
I set up a new employee in Reckon One and have checked everything. However when I process a pay for him the error message appears. "An ...
Invalid MFA codes
I have been successfully lodging my STP for the past 6 months. I am currently overseas and can see the MFA codes via the Google authentic...
Bad Debts
Good Morning, I am new to the reckon world and would love some assistance please with journals. I have some old carry over balances (one...
Consolidated line items on sales invoice
Is
it possible to create a printable sales invoice that shows a
collapsed/consolidated line for each item type? E.g. if I am chargin...
Connection failed
This is the third day in a row that I cannot logon in the morning. Can any body tell me what's happening? It is becoming annoying. I h...
Invoices not printing Cashbook 2004 -
Invoices not printing Cashbook 2004 - reports/cheques print ok, but it won't even search for connected printers when I click Printer setu...
reckon customer portal delete duplicate entry
How do i remove a duplicated upload?
Help using Reckon Manufacturing and wholesale for Manufacturing a product using various ingredients.
Hi we have been using Reckon Manufacturing and wholesale for years now and have recently purchased a manufacturing company we currently u...
why no class under list
No class found on the list after created a new company in Reckon Enterprises in 2019 Did the process I installed was wrong ? The other ...
Superannuation Adjustment Doubled Up
Hi, I accidentally overpaid our employee superannuation. I went into Reckon Single Touch Payroll App to make an adjustment. It has now do...
myGovID and RAM for tax professionals using Reckon Elite Tax Practice software does it comply??
"myGovID and RAM for tax professionalsFrom late March 2020, myGovID and Relationship Authorisation Manager (RAM) will replace AUSkey as t...
Reckon GovConnect STP problem
I have tried to lodge an STP file this morning, which for this particular company, is the first time using Hosted after having transferre...
Employees Pay Summary Total gross pay is added FY 2018/2019 to current financial year even though I did a final FY pay run
When my employee logs on to their My gov account they can see the total gross pay error from the Reckon STP mobile app. It has added her ...
Pay for this financial year has been added to last years total even though says finalised . Shows on my gov site , ato
Pay for this financial year has been added to last years total even though 2019 tax return done Shows last years total income and this ye...
Delete Batch Payment
Is there any way to delete a batch payment in Reckon? Client has created the batch file and it's at the point where it is ready to uploa...
printer error code 31
Hi, Reckon (Account Premier 2019) is not letting me generate Remittance Advices or Payslips to email. It gives an error massage "Printer...
Undeposited Funds on balance sheet out of balance to Make Deposits
Hello.Reckon Hosted. My balance sheet in undeposited funds says $5100 DR. When I go the make deposits window, there are $5,000 worth of...
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