STP App
Hi everyone. I use Reckon One to do bookkeeping for a friend's business. I would like to use the STP App to report wages as I don't pro...
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declined by ato payment run
Error - Declined by ATO error message. I have tried 3 times to submit last weeks pay run and each time I get a Error message - Declined ...
Quicken 2008 won't start
I've used Quicken 2008 successfully under Windows 10 for many months. Suddenly, I can't get the program to start -- from Start or Run as...
Overdue Stamp
Is there any way I can get rid of the big red overdue stamp altogether? I've unticked it so it doesn't actually print but I don't even w...
Payroll Premier - editing employee record deletes some of their info e.g. bank account details
When we edit an employee's record, e.g. to update their address, after saving the changes, we then find some of the same employee's data ...
Is there any way to make font larger to view on screen? It is so small I can barely read it!!
Hi I am a Tax Agent how do i add myself as an advisor in reckon gov connect?
STP upload onto ATO Business Portal but displaying ERROR message on RECKON Customer Portal
I was completing an STP upload through the Reckon Customer Portal and received an error status with the error message stating "ATO sent t...
Invoicing allowing for solar credits and GST
We run an en electrical contracting business, and when providing customers with estimates / invoices for solar installations, I need to l...
Customer Start Date
We have condensed our files. I need the Customer (debtor) start date so I can see how long a customer has been trading with us. Can any...
how do you change the Branch number in GovConnect Single Touch Payroll it is set to 1 and I need it to be 2
how do you change the Branch number in GovConnect Single Touch Payroll it is set to 1 and I need it to be 2
stp app set up wrong
Can someone help me as I have setup my STP app incorrectly -wrong ABN and company name and wish to delete and start again
Prepaid Sales in Deposit dropdown
With the Accounts Receivable function how can I set up my system to let Prepaid Sales be in the dropdown selections for the "Deposit to" ...
Problem with YTD totals.
I have a problem, I got sent a error msg the other day from the ATO when trying to submit a pay run, I had to do a adjustment 3 times the...
Reckon Hosted Online Screen Black
Last week and today every time I log on after a few minutes my screen goes blank and parts of my screen start appearing. I have to log o...
Program Data ABA files are no longer visible for online banking ABA files
I'm using Reckon Accounts Premier 2019 and this is a new problem. Previously if we lost the path to ABA files in online banking it was a...
STP APP ISSUES
Hi, After downloading the STP app and registering the
software ID, I sent the first YTD pay run, it did say the pay run was a success, ...
Error message “Either the ATO is down or Reckon SBR is unavailable”
First time got this error message. Please advise what to do to resolve the issue.
Thanks and Regards,
Susana
Long service leave not accruing correctly for all employees
Hi We have just set up long service leave in our QB - we have Accounts Enterprise 2019.I have just completed a pay run this morning and i...
Hi Can you please help me to change the ABN and company name?
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