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Conversations

Recent Conversations
Conversations 1 - 20 of 12583
Photo of Sharon Cowley
terminations
I have three employees that have been terminated since this financial year , I have noticed they are in in STP reports by themselves . Ho...
  • 1 me too
  • 3 replies
  • Question
Photo of Tobias K
Payroll Tax Report. Ex P/Tax amount not registering on terminated work cover employee
The Ex P/Tax Amount for a terminated employee for work cover payments is not being calculated when producing the Payroll Tax report. The...
  • 1 me too
  • 0 replies
  • Problem
Photo of Ted
Allocating banked receipts to Invoices
This is a particularly counter intuitive process in Reckon One.  I wish it was made a little more obvious. I go to "Transactions from B...
  • Ted, 9 hours ago

  • 1 me too
  • 0 replies
  • Question
Photo of Sylvia Daniels
Company information is valid and then nothing?
I am having the same problem. After fixing an email issue I now receive an error message "Company Information is valid" and the nothing e...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Earl Pryor
Invalid Company Information provided.
Invalid Company Information provided. Please check your ABN/WPN, Company Name and Branch number match those set in Reckon GovConnect Sing...
  • 4 me toos
  • 6 replies
  • Question
Photo of Maree
2010-2011 PLUs company has closed need to access the data file, to access P & L report, it says access to company file has been lost
I have a 2010-2011 PLUsversion, from a company that closed, I need to be able to access the data file, to access P & L report, it keeps...
  • 1 me too
  • 5 replies
  • Problem
Photo of Eric Kong
Reckon GovConnect - Reckon One - Cannot see Lodged STP Data
I have tried to lodged the payroll information to Gov STP connect, and it shows that I have successfully lodged.   As you can see, a...
  • 1 me too
  • 2 replies
  • Question
Photo of Dana
Single touch payroll
No matter how many times I enter in my company information I keep getting an error message to say my details are incorrect - please help ...
  • 1 me too
  • 3 replies
  • Problem
Photo of tom offermann
"Select forms to send" is empty
When we attempt to email payslips or payment summaries, we get stuck at the "Select Forms To Send" screen, the lists are empty. We have b...
  • 1 me too
  • 1 reply
  • Problem
Photo of Terry Survaer
How to account for a shared Private and business asset
I have purchased a 'Caravan/Site Office' to do some travel while I am still working, (My business allows me to work from anywhere). I und...
  • 1 me too
  • 1 reply
  • Question
Photo of Kylie Charrington Ex Mills
Upload STP 'Success' but nothing comes up on the page to then submit etc. Blank!
Finally got the upload errors to go away, and get a green SUCCESS bar when I upload a pay run now.... but then the webinar shows it shoul...
  • 1 me too
  • 0 replies
  • Problem
Photo of ROSEMARY PARR
Every time I open my payroll I have to restore the backed up files.
Every time I open my payroll I have to restore the backed up files. I've just done the upgrade to payroll premier 2019 and it still comes...
  • 1 me too
  • 0 replies
  • Problem
Photo of Emma White
Email to multiple addresses
When emailing it only sends to the first email address.  I have just tested and it did used to work with a comma in between email address...
  • 1 me too
  • 0 replies
  • Problem
Photo of Michael Gould
Reckon GovConnect issue
Are there issues with Reckon GovConnect? When I try to launch Single Touch Payroll the page comes up with 3 lines across the top saying "...
  • 1 me too
  • 5 replies
  • Question
Photo of Rav
Single Touch Payroll (STP) sharing is now available!
Hi everyone, We're excited to let you know that sharing functionality is now available for Single Touch Payroll!  This means you can sh...
  • 2 me toos
  • 2 replies
  • Announcement
Photo of Rav
PLANNED MAINTENANCE - Reckon Accounts Hosted (21 July 2018)
Hi everyone,   Reckon Accounts Hosted will be undergoing a very short period of maintenance this weekend. Maintenance will be carried ou...
  • Rav, 19 hours ago

  • 1 me too
  • 0 replies
  • Article
Photo of Rav
REMINDER: Reckon Accounts Hosted 2017 removal on 31 July
Hi everyone, Just a friendly reminder, access to the 2017 edition of Reckon Accounts Hosted will be removed on 31 July 2018. If you hav...
  • 1 me too
  • 2 replies
  • Article
Photo of tony finch
stp - how do you delete an upload file in draft status if you don't wish to upload it
The file is in draft status. It had errors so I recreated and upload again, which I successfully submitted. How do I delete the one in dr...
  • 1 me too
  • 1 reply
  • Question
Photo of Denise
Setting up GL Codes for liabilities in Payroll
I am new to Reckon and have taken over an existing accounts and payroll. One of the first things I've noticed is that my payroll expenses...
  • 1 me too
  • 3 replies
  • Question
Photo of Carlo Sportiello
GST paid to customs on arrival of import goods.
Need to know how to enter the full value of GST typically paid to customs on the value of goods imported from outside Australia. This is ...
  • 3 me toos
  • 7 replies
  • Question
  • Answered