Old file not found when trying to update the 2020 tax tables.
When trying to update the 2020 Tax Tables I am getting an "old file not found" error and then it discontinues the install. It seems to c...
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Is there a list of Reckon One book keepers that are accredited / recommended?
Setup assistance and troubleshooting required
Why can't I export my Employee File over to my new company file
I am trying to export my files over to my new company file and I can export everything I need apart from my Employee file. It gets to 73%...
I am using STP mobile app v1.13.1 and it really has problems. The ATO records of my EOFY reports are
I am using STP mobile app v1.13.1 and it really has problems. The ATO records of all my payment summaries are the same as my own records ...
Frank
Notice my Reckon Elite tax software is running a bit slow in all processess just after i installed a new battery. After i run Webroot sy...
Reckon v1.12.9 not adding up EOFY figures correctly
EOFY total figures shown in the Reckon app V1.12.9 are incorrect and do not match the monthly figures when added up manually. I've double...
Sending invoices
Sending invoices. My 1st batch of invoices are acknowledged as "Sent" within the Reckon platform but are NOT appearing in the default ema...
Lump Sum Payment D
Can anyone help me with how to set up a pay item in Reckon One so that it appears in Lump Sum Payment D on the INB Payment Summary?
Leave liability report. Reckon Hosted
I cannot change the date anywhere in Leave Liability Report any suggestions I need to put year end journals
EFOY reporting
ATO rejected my May run because if the error that I made in the period . However The system hasn’t got the option to adjust the Period. ...
Terminating an Employee and reinstating them casual
Can someone please advise on the correct process in Reckon Hosted for terminating a full time employee who wants to be paid out their ann...
2020 upgrade failing
Upgrading from 2019 to 2020 I just cannot past the final screen, I have turned of Print Spooler as suggested and still not luck. I have ...
Staff payment summary is not matching Payroll Summary Report: Change of employment type
Staff payment summary is not matching Payroll Summary Report: This employee changed her employment from PT to Casual and we had to termin...
I did not mark the first fortnight of jobkeeper payments
I did not mark the first fortnight of jobkeeper payments when it started, ( as not sure what was happening with the business) that week i...
Unable to complete a back up - Reckon Accounts Hosted
Using Reckon Accounts Hosted, I am not able to complete a back up as it reaches 83 ~ 86% after many hours and then suspends and does not ...
We are trying to submit end of year report. The totals for gross and tax withheld do not match actual entries.
Trying to submit EOFY report but total figures do no match individual entries. Read through similar posts and saw advice that during gene...
Duplicate Income Statements My Gov
My employees have 2 income statements from my business. One is saying Tax Ready, the other states Not Tax Ready. The tax ready one is c...
STP Mobile App. Unable to fix incorrect EOFY report.
I have used the STP mobile app for the entire 19/20 year. My December 19 submission is still showing Pending because of ATO problems. ...
Reckon STP v1.13.1 not adding up EOFY figures correctly
I did a payrun today but for pay on 30 June 2020. This was the first time I paid this EXISTING employee this year. She was a listed empl...
First STP 2020/2021 & Finalisation submission
Using Hosted. Upgraded yesterday to be able to process first payroll for 2020/2021. Yet to submit finalisation for 2019/2020 FY. Do or ca...
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