I have 2 error codes, -6000 and -80. What does this mean?
It happens when I try to open one of my company profiles. Please help!!
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Back up Data but only want access to 3 years worth
Need to create a back up copy for accountant, but we only want them to have access to the last 3 years worth of actual data. Is this pos...
Rebuild Data on Backup
Everytime I backup my data, it REBUILDS the database first. It's only started doing this and there is no checkbox for REBUILD in the save...
What is the GST process in Reckon
It appears when you want to your monthly GST/VAT in Reckon via Manage Tax it increases the liability on the creditors/suppliers ledger. H...
Long delays producig cash basis financial reports
Running financial reports out of Reckon on cash basis takes an extreme number of hours to produce. Have contacted Reckon support but not ...
BankData - Yodlee Feed Status
IMPORTANT NOTICE: Reckon Tools Online Backup will be decommissioned from 22 February 2019
IMPORTANT NOTICE: Reckon Tools Online Backup will be decommissioned from 22 February 2019 Hi everyone, Please be aware the Reckon Too...
Email payslip error
when i email payslips - it takes over 15 minutes to prepare file - then it wants to email the last 3 months of payslips - not just the o...
Superanuuation limit and payroll
Employee reaching the annual limit of $25,000 in super,I have two employees who will reach the super limit of $25K but we need to pay the...
I don't want to include leave loading
Hi,I am trying to set up the payroll system and it is automatically calculating leave loading.I don't want to include the same. Even if I...
Email Supplier Remittance from Reckon Accounts Plus 2018 for desktop
Hi Technical support, I just purchased Reckon Accounts Plus 2018 for Desktop yesterday for $805 why can't I email my suppliers a payment ...
Share downloads 2019 missing: personal plus.
Personal plus; I press the share market (portfolio) download action button, wait while the data is supposedly downloaded, but all my port...
Checking invoices have been emailed?
How can I check my invoices have been emailed? I'm constantly following up ageing unpaid invoices and getting the same response from my ...
Can't read the ATO error message on Reckon portal
Hi, My STP submission has come back with an ATO error message, but when I click on the link that should enable me to 'view message here'...
Invoices marked as Paid but still in unpaid section
Paid invoices are still in the unpaid section of Reckon One. They are marked as Paid when I open the actual invoice. How can I move them ...
Australia Day Opening Hours - 28 January 2019
Hi everyone, Australia Day 2019 is upon us and if you're keeping busy over the long weekend, we'll have you covered with support if yo...
Auckland Anniversary Day (28 January 2019) - Opening Hours & Support
Hi everyone, Auckland Anniversary Day 2019 is right around the corner! Our Auckland office will be closed on Monday 28 January, howe...
Issues opening Excel files when Reckon is open
Hi.I'm writing this message on behalf of someone.They are using Reckon Accounts Premier - Accountant Edition 2018 and Reckon Accounts 201...
How do i re allocate a transaction to a different expense category
Hi everyone, I'm trying to re allocate a payroll transaction from 'expenses' to 'payroll expenses' as i accidentally put it in the wrong...
EMPLOYEE ACCESS TO CLOUD POS ONLY
How to creat employee access to cloud pos only without having access to recon one accounting....
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