This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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We're really excited to announce Reckon Accounts 2026 v35 is now available and supports Payday Super requirements commencing 1 July 2026! This release introduces new payroll compliance features designed to help you prepare for mandatory changes to super reporting, along with the updated 2026/27 tax scales. āØ What's new inā¦
We're super excited to let you know access to Colonial First State's FirstChoice Employer Super Clearing House is now available for Reckon Accounts Desktop customers! As a reminder, Reckon has partnered withĀ Colonial First State (CFS)Ā to give Reckon Accounts customersĀ free access to theĀ FirstChoice Employer Super Clearingā¦
TheĀ Reckon Community andĀ Help GuidesĀ are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password š Your file password is an important aspect to your security. We highly recommend you read the article belowā¦
As part of a data file maintenance routine, you may need to use theĀ Verify DataĀ function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on theā¦
As part of a data file maintenance routine, you may need to use theĀ Rebuild DataĀ function. 1. Click on the menu sequence,Ā File > Utilities > Rebuild data Click theĀ OKĀ button when you see either one of these dialog windows 2. In theĀ Save Backup to...Ā window, the default folder location will be the last folder you saved aā¦
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guideā¦
Hi, For some weeks now when I go to the Reckon Customer portal to submit the Single Touch payroll, the portal comes up with, 'Loading Company Data' and the circle just keeps going around. I close that down & I have to export the information again and the second time the portal allows me in. How can this problem be solved?ā¦
Hello, I am trying to do the pays this morning and have noticed that our annual and personal leave are not accruing anymore. We have just purchased a new computer so I am thinking it may have somwething to do with that. I have compared the leave entitlement set ups against our old computer and everything looks the same.ā¦
I have an employee on WorkCover, WorkCover is paying there wage. He still accrues annual leave and personal leave. How do i add this to balance out EOFY with correct hours. I know i have to add the amount of weeks he has been off work, do i then add this to the current balance? His last pay before going on WorkCover wasā¦
We have upgraded to the new Reckon accounts desktop V35 and now getting the message when trying to save a reckon invoice as PDF "Reckon Accounts could not save this form as a PDF. Either Reckon Accounts PDF Converter is missing or not functioning properly". Our computer tech is not able to resolve this as the file cannotā¦
Hi, hoping someone can help! recently having issues sending statements via ALL CUSTOMERS. It takes foreeevvvveerr to load then the email option doesnt even come available. Iv also tried print with no luck. I can print and email in "Multiple Customer and One Custmomer' mode. We have to many statements to sift through andā¦
Morning, we are trying to follow the instructions to set up the file for Super Stream success. Step 1 lists editing the super item in Payroll Items to reflect the agency being paid for the super liability. Does this then suggest that each employee who has a different fund has to have a separate super liability account? Asā¦
@Rav Hello and hope you can help. I have 400 invoices to send out and email via gmail suddenly doesn't work after upgrading to v35. I have set Reckon to use Outlook Classic V2 as instructed. I have tried to configure Outlook to handle the gmail account, but cannot set it up. I can start to set up the account in Outlook andā¦
Hi I have just done the upgrade to v35, but when I look at the License Information it still says v34. When I logged in it made me search for my file (which I don't normally have to do) so I assumed everything had updated. What is the best way to check if Reckon has been upgraded? Thanks Lynne
I know this has been discussed before. But I have been through everything. The file went from uploading no problem to error when nothing had changed. I'm also wondering why the error message is so general now - in the past once before I got an error message specifying that the invalid character was a '+' that had been putā¦
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