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Upgrading to Reckon Accounts Desktop 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Desktop 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Desktop 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. When is Reckon Accounts Desktop 2023 releasing? Reckon Accounts 2023 Desktop is out now! Your 2023 download is…
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🚨 IMPORTANT info for Reckon Accounts 2023 Desktop - Bug Fixes ✅
Important update for Reckon Accounts 2023 Desktop Reckon Accounts 2023 has been updated with a new release which includes includes fixes for the following issues that some users have been experiencing. ✅ FIXED - The issue where one or more employees are missing in the STP file causing the STP error - Payee Record Count…
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STP Phase 2 Migration Assistant for Reckon Accounts Desktop ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Desktop 2023 and it will step you through the employee information and payroll items you need to…
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⌛ Have you upgraded to STP Phase 2 yet? The clock is ticking.. make the switch by 30 September!
Are you a Reckon Accounts Desktop user? Don't forget to make the switch to STP Phase 2 before 30 September! Over 68% of Reckon Accounts Desktop customers have successfully completed their upgrade to STP Phase 2. Its essential your business completes this transition by 30 September 2023 to remain compliant. Don't worry…
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Reckon Accounts Desktop 2023 & STP Phase 2 MEGATHREAD 📌
Reckon Accounts Desktop 2023 & STP Phase 2 MEGATHREAD! 💥 Hi everyone! With the release of Reckon Accounts Desktop 2023, end of financial year and STP Phase 2, I know there's a fair bit going on and sometimes it can be a challenge to keep track of everything. The purpose of this post is to bring together some of our key…
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Updating retail /sales price
Hi everyone. So, when I enter a bill for incoming stock and the price is different, Reckon is updating my purchase price to match, but not my retail price. I have a standard markup... Is there a way to automate this ?
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Square card reader
How do I reckon to link with a Square card reader? Or any information regarding how to get a square card reader to work with Reckon Accounts Enterprise: 2019? Thanks
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STP2 - ATO FILE - RESC & SALARY SACRIFICE DO NOT MATCH
Good morning, I have asked a similar question before, but deleting and re-entering the specific pay in question does not rectify this problem? Any suggestions would be greatly appreciated. Thank you.
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Final Pay Leave
Hi , I have finalised an employee in the middle of our fortnight pay period. Therefore I only added one weeks leave to his accrued total. When I check his leave balance now, it indicates he is in negative which is correct. Do you recommend I change the balance to Zero before I make him record his termination date and make…
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Child support deduction as a percentage in payroll
Hello We have just changed over to STP2 and the child support payroll deduction is now showing as a $24 deduction instead of a 24% deduction. How do I update this please?
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How to delete STP 2 file on Govconnect
I had to correct a payroll error but have already uploaded the STP2 file on Govconnect. I uploaded the new file but the old file was still there. How do I delete the old file?
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Unable to save to PDF after 2023 R1 Update
Updated to Reckon Accounts 2023 R1. Now unable to save to PDF, get this error: Problem: Reckon Accounts could not save your form as a PDF file. Do one or more of the following: - Trying saving the form again - Close all other open programs and then try to save the form again - If the form does not display correctly in…
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Permission to email Supplier Remittances
We use Reckon Accounts Enterprise 2023 Multi User and we want to give permission to our Accounts Payable and Accounts Receivable staff members to be able to print and email Supplier Remittances. We thought we had all the settings correct but the following message appears: "You need 'print' access under cheques to perform…
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Claiming the GST on Inventory prepayment in previous period
Hi. I made a prepayment to a supplier for inventory before EOFY, and put it to an expense category account (without any GST) so it is on my P&L for tax purposes. Now I have the invoices for the goods that have arrived and want to claim the GST, but don't know how to enter them. Some of the help files say I should create an…
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A personal expense to be deducted from the weekly pay
Hi I sometimes get an employee asking for favours like paying for their personal expense like car registration. How do I process my reimbursement in the weekly pay so it gets deducted from their nett pay. How do I set up an item in the payroll so it shows a deduction that would be taken off from the nett pay. I set up an…
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Upgraded to Reckon Accounts Desktop 2023? Here's a few important things to know
Hi everyone! Congratulations on upgrading to Reckon Accounts 2023! 🎉 Just as an FYI we've put together a little collection of key info that will be handy for you to know 🙂 How do I handle all-purpose allowances with overtime under STP Phase 2 with Reckon Accounts Desktop? Check out our help guide for detailed information…
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Customised templates
I have set up an invoice template in Reckon with our company logo and details, but when another staffer logs into the file and tries to use it, the logo doesn't show. I have confirmed that they are using the correct template. Any suggestions please?
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New employees are missing from STP Lodgement screen -Reckon Premier
I have new employees (started after STP2 migration) and they are missing from the STP Lodgement report in Reckon Premier Desktop. Do I need to do something when setting employees up to ensure they appear?