This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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The ATO hasĀ permanently closed the Small Business Superannuation Clearing House (SBSCH)Ā as part of the transition to Payday Super.Ā If your business previously used SBSCH to submit SuperStream payments, you'll now need an alternative clearing house to continue meeting your super obligations. To learn more, check out ourā¦
We've identified an issue where Qualifying Earnings (QE) could not be enabled pay items using the Post June 1983 Untaxed Element (Low Rate Threshold) (O)Ā type in Reckon Accounts Desktop 2026 v35. This pay type is used when processing a Payment in Lieu of Notice which is a QE item under Payday Super starting 1 July 2026.ā¦
We're really excited to announce Reckon Accounts 2026 v35 is now available and supports Payday Super requirements commencing 1 July 2026! This release introduces new payroll compliance features designed to help you prepare for mandatory changes to super reporting, along with the updated 2026/27 tax scales. āØ What's new inā¦
TheĀ Reckon Community andĀ Help GuidesĀ are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password š Your file password is an important aspect to your security. We highly recommend you read the article belowā¦
As part of a data file maintenance routine, you may need to use theĀ Verify DataĀ function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on theā¦
As part of a data file maintenance routine, you may need to use theĀ Rebuild DataĀ function. 1. Click on the menu sequence,Ā File > Utilities > Rebuild data Click theĀ OKĀ button when you see either one of these dialog windows 2. In theĀ Save Backup to...Ā window, the default folder location will be the last folder you saved aā¦
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guideā¦
I have tried everything to import the bank QIF file. I tried using the Reckon Hosted Chart of Accounts and right click on the bank account (as one other user has used); it seemed to go through the process but there were no transactions at all imported. Reckon One - it imported easily but it has now disappeared. I can'tā¦
How do we enter a vehicle purchase that`s financed ?
I only have one employee on an hourly rate that I currently pay weekly. He often works different hours each week. I've discussed it with him and he's happy to be paid monthly. Will the tax be right if I just enter his total hours once a month on the last day of the month? Or do I still need to enter his hours every weekā¦
Hi, This month we have received the below series of error messages when trying to email supplier remittance notices. I have contacted IT and nothing has changed in terms of our email, firewalls etc. Does anyone have any suggestions? Thanks,
Hi, Our pay week has been set for Saturday to Friday and these dates always appear automatically in Scheduled Payroll and there is no changes needed when uploading STP file. However, every time I upload a SAFF file I have to change the dates because it commences from Sunday to Saturday. Why?
Hi, I'm trying to get everything in order to comply with new superstream requirements coming in 1 June. I've only got 2 employees and have put all their super info into Reckon. When I choose export a Super Data Report comes up and there is a heading for Fund ABN. I know the Fund ABN's but there is no space to enter thatā¦
We are having trouble uploading our SAFF file into the Care super clearing house. We have an error as follows; 'Required fund ABN not specified when fund ESA was specified' interestingly this only relates to employees who have SMSF. It appears like all details are correct on the Reckon file. Is there something I might beā¦
Hi we have recently paid our annual subscription for Reckon licenses and received confirmation of payment. Our Reckon files are now saying our licenses are about to expire. How do we refresh the license so we can continue to use beyond the expiry date? Thanks
@Rav Hello and hope you can help. I have 400 invoices to send out and email via gmail suddenly doesn't work after upgrading to v35. I have set Reckon to use Outlook Classic V2 as instructed. I have tried to configure Outlook to handle the gmail account, but cannot set it up. I can start to set up the account in Outlook andā¦
the following error message is received āAn internal error occurred while preparing your message. It has not been sent. (MAPI error code 00000000 (0) at line 921 in sendemail.cpp)ā I have checked the Knowledge base and this is in there BUT I do not have the QBPrint.QBP file in my Reckon V35 folder, what is solution know??
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