This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
Hi Team, How do I remove myself as the Administrator and change it to another Team Member that is taking over my roll? She's already set up as a User with all access but can't do certain tasks in her log in (e.g. change the closing date)
hi All does anyone know how to edit the columns on pay bills page, we have a suppliers has too many invoices to mark off, it would be really helpful if the invoice date is one of column on the pay bills page. thanks cheers jenny
What is the minimum requirement of ram recommended to use Reckon Hosted. I realise internet connection is also a factor but have never tried on a laptop, and I use a PC with 16mg.
Currently using Desktop Reckon Accounts Plus Premier (Professional Services) Looking at downgrading to Reckon Accounts Plus (Desktop). Will my current data file still be usable in Accounts Plus?
Hi My payrun period end date reverted to the previous week and I did not notice until after finalising. Is there a way to correct for reporting or would I have to go into each employees transaction? I wouldn't worry except it chose yesterday as processing date instead of today. It must have moved as when I went into the…
This discussion was created from comments split from: How do I change our branch code from 001 to 002 for STP?.
Is the only difference between these two programs the licensing issue of the number of companies you are able to run with your user license? Can you simply open your Premier file in Enterprise edition?
I've just started a new Reckon Accounts Premier company file. I've transfered all the customers, suppliers, employees & entitlement amounts to the new file. I've double checked all settings are the same as the old file. When entering earnings information during payroll, personal & annual available hours change/adjust with…
Good Afternoon I've spent all day on the computer and even to reckon support and now that Outlook has upgraded it is not compatible with reckon It's not possible to keep using 2 outlooks just so I can send payslips. There has to be a better way!
Hi, is there a report we can run to export to excel to display customer name, balance, country & ABN number in QuickBooks desktop? We fill in the Tax Reg. ID in field highlighted below. We need to create this report for our credit audit in excel format with all information as above. Could you please advise best way to…
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