This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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We're really excited to announce that Reckon Accounts Desktop 2024 is now available! Reckon Accounts 2024 can be downloaded from the Reckon Members Area. What's new in Reckon Accounts 2024 š New tax tables & multiple tax table functionality Get the PAYG 2024/25 tax scales for the financial year ahead. The 2024 versionā¦
TheĀ Reckon Community andĀ Help GuidesĀ are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password š Your file password is an important aspect to your security. We highly recommend you read the article belowā¦
As part of a data file maintenance routine, you may need to use theĀ Verify DataĀ function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on theā¦
As part of a data file maintenance routine, you may need to use theĀ Rebuild DataĀ function. 1. Click on the menu sequence,Ā File > Utilities > Rebuild data Click theĀ OKĀ button when you see either one of these dialog windows 2. In theĀ Save Backup to...Ā window, the default folder location will be the last folder you saved aā¦
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guideā¦
Hi Community, our Reckon premier crashes when we try to add a new item. Reckon Tech support cannot find answer and have suggested Data recovery team. In mean time we are working but not adding items but this has to be fixed. Any help appreciated before the go on this data recovery journey which I'm hoping to avoid not onlyā¦
Hi community, after almost a week and what seems hundreds of hours and 30 or more duplicate searches, resorts, verify and triple re builds. Reckon have so solution to my issue. They suggest giving a back up to the data team. Has anyone any knowledge of this , costs how long it took them to fix the issue and how did youā¦
Hi I have tried varies ways to clear small amounts still owing on Customer Invoices to no success. Some Invoices are in a previous FY & BAS period. I tried to receipt a customer payment against the amount owing. I tried applying the available credit to the Invoice but the balance just does not clear I created anā¦
I have logged onto my reckon on multiple computers, but it will crash when I click on the customer tab with no error message. This has only happened since we have updated to 2024 version but no one else is having the issue but myself. We have deleted me as a user and added again, but the same issue keeps happening. Doesā¦
Unable to input payroll, write cheques or invoice without this error popping up which then causes the program to shut down. Works fine on the main computer which is the server but not on the other computer. Using 2024 version I have uninstalled and reinstalled the program to no avail :(
The screen is not responsive when the backup did not finish. How can I unlock the application and recover my accounts? The recycle bin is coming up when I double click anywhere on the screen. Screen looks like this:
When doing the weekly payroll I have accidentally selected unscheduled instead of my weekly payroll. So, when I do the reconciliation, it is not appearing. How do I change these unscheduled pay runs to the weekly payroll. Thank you
Hi everyone Today I had an interesting call over our support line in relation to using Reckon Accounts with a NAS. It's not overly common and a bit of an interesting use case so I wanted to ask the Reckon Accounts Desktop community here for any feedback on whether you use a NAS in conjunction with Reckon Accounts and ifā¦
Is it possible to access data for tax purposes after Reckon subscription finishes? Data held in Reckon One (Payroll), Reckon Accounts Home & Business, Reckon Accounts Enterprises, and Payroll Premier 2024.
My GST 101 report gives a different total to the Detail Cash Tax report. I have narrowed the problem down to the exact date of the discrepancy and it seems to be related to a payment of $1706.44 received from a customer on 17/12 that was applied as $366.85 to invoice 3218 (full payment) plus $1339.59 to invoice 3212 (partā¦
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