This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
i have recently updated my computer to windows 10 now i cant open my company files it or comes up with error message -6123,0 i have tried to open it many times and same result. could any please help me. thanks craig
Hey guys, Is there somewhere in Preferences to make the "Write Chqs" page retain the last entered Chq No. field, and go straight to the Payee field? If I've gotta enter 50 EFT's, I use EFT as the chq number, but it always returns to a number on the next chq. I found the preference to start on the payee field, but the chq…
the STP Gross Figure is $307,724.58 but payroll Summary using the below table is out $268.61. How do I find this difference pls? It normally balances however not this week.
I use Reckon Accounts Desktop and need to know what the solution for Payday super is? I currently process super via the Small Bus Clearing House and would like to get organised before 1 July next year. Will there be a webinar to work through the setup? Similar to when STP came in.
On a new Win11 PC with Reckon Accounts plus desktop, I can't send invoices as the stupid new outlook is not allowed and if I select outlook classic, I have to overcome several popups of error messages Why can't we choose custom email clients like in my case Thunderbird????????
We have been requested to pay child support. Do I need to set up a new code in STP? How do I enter and pay child support through weekly wages? I guess I need a separate item code. Any help greatly appreciated. Thanks.
Hi Team, How do I remove myself as the Administrator and change it to another Team Member that is taking over my roll? She's already set up as a User with all access but can't do certain tasks in her log in (e.g. change the closing date)
hi All does anyone know how to edit the columns on pay bills page, we have a suppliers has too many invoices to mark off, it would be really helpful if the invoice date is one of column on the pay bills page. thanks cheers jenny
What is the minimum requirement of ram recommended to use Reckon Hosted. I realise internet connection is also a factor but have never tried on a laptop, and I use a PC with 16mg.
Currently using Desktop Reckon Accounts Plus Premier (Professional Services) Looking at downgrading to Reckon Accounts Plus (Desktop). Will my current data file still be usable in Accounts Plus?
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