IMPORTANT INFORMATION FOR OUR RECKON USERS REGARDING SINGLE TOUCH PAYROLL PHASE 2
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Reckon Community
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Upcoming changes to Multi-Factor Authentication (MFA) affecting GovConnect (10 Feb 2022)ATO required changes to GovConnect MFA 'Remember me' functionality limited to 24-hour period As par… -
Reckon Accounts Hosted maintenance (29 January 2022)Hi everyone, Reckon Accounts Hosted will be undergoing planned maintenance on Saturday night 29 Jan…
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Important notice - OS & browser compatibility update for Reckon Accounts Hosted (29 January 2022)IMPORTANT NOTICE FOR RECKON ACCOUNTS HOSTED USERS - OS & BROWSER COMPATIBILITY UPDATE On the 2…
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IMPORTANT INFO FOR RECKON ACCOUNTS HOSTED USERS REGARDING STP PHASE 2STP PHASE 2 - What you need to know With STP Phase 2 fast approaching, we’re here to provide an upd…
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Reckon Accounts Hosted UPDATE: Email ReportHi everyone We've just released the highly requested 'Email Report' feature to Reckon Accounts Host…
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IMPORTANT INFO FOR RECKON ACCOUNTS DESKTOP USERS REGARDING STP PHASE 2STP PHASE 2 - What you need to know With STP Phase 2 fast approaching, we’re here to provide an upd…
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Error at line 921 in sendmail.cppI'm using Desktop v2021. The email facility isn't working. I've done everything tech support asked … -
HiHow do I process a bank charge refund? I have tried by using Create a Sale Receipt, but I can not c… -
Tax code for bank chargeReckon Account Enterprise 2015 I want to confirm the tax code for general monthly bank fee. Is it …
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Payslips not sendingGood Afternoon For the past few months we have been experiencing issues with payslips not sending. …
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IMPORTANT STP PHASE 2 INFO FOR RECKON ONE USERSSTP PHASE 2 - What you need to know With STP Phase 2 fast approaching, we’re here to provide an upd…
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Reckon One Update - A new way to create and manage contacts!Hi everyone, Reckon One has received an update today which has introduced a new, more comprehensive…
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Customer Invoice SearchI have tried to find where to search for a customer's transaction history with balances, best I can…
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Receipt of Goods in kind as a sponsorshipHow do I record the total of goods received from a supplier as a sponsorship.
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Matched Bank Feeds not setting Invoice to PaidHi: I am sure I have read something about this before, but can't seem to find it now :( I have matc…
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IMPORTANT STP PHASE 2 INFO FOR RECKON PAYROLL APP USERSSTP PHASE 2 - What you need to know With STP Phase 2 fast approaching, we’re here to provide an upd…
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How do I edit/correct employee balances in the Payroll App?I have just migrated from the STP app to the Payroll App and need to send my EOFY finalisation but …
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The STP app has been retired.. Migrate to the Reckon Payroll AppThe STP App has been retired, which means you are no longer able to create new STP submissions in t…
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Payroll App Update v2.18.9 - Pay SchedulesReckon Payroll App Update v2.18.9 The Reckon Payroll App has received a new update to version v2.18…
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Incomplete employee details following migration but nothing comes up on screen when "tap to edit"I am an accountant with a client using the Reckon payroll app. They used to be in the old STP app …
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Settings Menu (How-to video)HOW-TO VIDEO: RECKON PAYROLL APP - SETTINGS MENU The settings menu in the Reckon Payroll App is a g…
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Creating a pay run on the Reckon Payroll App (How-to video)RECKON PAYROLL APP - CREATING A NEW PAY RUN This video will take you through the quick and easy ste…
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Creating a pay schedule on the Reckon Payroll App (WEB ACCESS) - HOW TO VIDEOHOW-TO VIDEO: CREATING A PAY SCHEDULE ON THE WEB ACCESS VERSION OF THE PAYROLL APP Hi everyone, Che…
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Migrating from the STP app to the Payroll App (How-to video)HOW-TO VIDEO: Migrating from the retired STP app to the Reckon Payroll App Hi everyone, The how-to…
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Creating a pay run on the WEB ACCESS version of the Reckon Payroll App (How-to video)HOW-TO VIDEO: CREATING A PAY RUN ON THE RECKON PAYROLL APP WITH WEB ACCESS Check out our video belo…
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Employee sign in to Reckon MateHave invited an employee to Reckon Mate in Payroll app. How does the employee sign in? Using their …
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Reckon mate invite not sendingI’ve just set up reckon and am trying to invite an employee to reckon mate. I press the send email …
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What is Reckon Mate?Reckon Mate is the employee facing app for businesses who use the Reckon Payroll app. Reckon Mate g…
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Getting started with Reckon Mate!Reckon Mate allows you, as the employee, to view your leave balances, pay slips and personal detail…
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Reckon Mate - Frequently Asked Questions (FAQ)Have questions about the new Reckon Mate mobile app? Check out our Frequently Asked Questions (FAQ)…
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Specified method is not supportedHi I have been able to sync with Xero from Cloud POS for sometime however I am now getting the foll…
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Rrgarding cloud pos upadteHi there just checking, will there be a clod pos update soon?
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End Of Day POSWe are unable to see the post for the end of day on Cloud Pos as below on the Reckon help 1. PO…
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Any list of upcoming new features?Just talking to the Reckon office and they mentioned a big update to POS was coming soon. Is there …
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Add Payment method in Cloud POSHi Reckon community, i'm really looking for some help as after calling support today the guy who to…
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Is it OK to delete STPs accepted by ATO but showing as unlodged in Elite Online?Hi, My question is quite similar to a recent thread "Returns accepted by ATO but showing as un…
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Export Reckon Elite client list detailsHello, Is it possible to export a list of client details into excel from Reckon Elite (Practice M…
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Returns accepted by ATO but showing as unlodged in EliteOver the years we have had a number of returns, ELS & SBR, lodged & accepted by the ATO but…
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is there a contact or complain linehave tried sending emails for months and no response tried calling support line and just been trans…
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Reckon Elite - Is not showing depreciation worksheets from PSI - Item 14Have not noticed this in previous updates, but Reckon Elite is not giving depreciation worksheets f…
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Reckon One - Attachment API endpointHello, Does Reckon One provide an API endpoint to attach a file to a bill? Something like this: P…
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Reckon Accounts Hosted API documentation - confused..Hi there, I am reviewing potential ways to use Reckon API to extend some features for Accounts Host…
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Reckon Account API FormGood morning, I filled the form to get an API access to the Reckon Account Desktop application a c…
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Reckon to 3rd party integration issueHi. Is anyone using Acctivate desktop with Reckon Accounts desktop 2021? I have a client who has be…
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ZOHO ONE integration with Reckon HostedHi, Can you integrate ZOHO ONE with Reckon Hosted? Is there an API? Any other suggestions Thanks J…
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IMPORTANT INFO FOR PAYROLL PREMIER USERS REGARDING STP PHASE 2STP PHASE 2 - What you need to know With STP Phase 2 fast approaching, we’re here to provide an upd…
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Super % on Annual leave is wrongSuper of 8.5% is all that is calculating on the annual leave pay rate and I can’t find anywhere to … -
STP - showing the wrong dateI terminated someone one Friday (14/01/2022) and when i produced the STP in Premier Payroll, it com…
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ITEM, ITEM DESCRIPTION AND QUANTITY FIELDS ON OPEN SALES ORDER REPORT NOT POPULATINGI have selected the item and item description on the Open Sales Order By Customer report but the fi…
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I have a Reckon GovConnect STP error that states the dates cannot be prior to July 2016.The dates of the payslips in Payroll Premier are correct so why would this export this way? Do I th…
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Licence renewalWe’ve renewed our licence but this keeps popping up?
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Datalogic Touch 65 hand scannerI had a question about programming for the Datalogic Touch 65 scanner. I contacted them in the stat…
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reckon accounts personal plus 2017 register will not appearIhave not used reckon for 6 months, went to enter data yesterday, comes up with unpaid scheduled pa…
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Desktop Point of Sale & Accounts HostedHi I want to use Desktop POS as Cloud POS is not suitable for size of my business. I already have A…
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installation issuesI contacted someone on Friday and they told me I could call today as long as it was before 5pm Am h…
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Comments please on 64 bit RAP 2022 and Windows 11Please provide comments on two items: when will there be a 64 bit version of Reckon Accounts Pers…
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My Stockprice updating (Download Quotes) hasn't updated since 25 Jan 2022.My Stockprice updating (Download Quotes) hasn't updated since 25 Jan 2022.
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Reckon One manual uploadsI am trying to manually upload my bank statements into Reckon One. In the .csv file I have 4 column…
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Reckon Accounts Home & Business 2022 downloaded but wants me to delete previous versions.When I double clicked on the download, it had already ticked "Overwrite files without promptin…
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RECKON HOME iNVENTORYHi I have just downloaded Reckon Accounts Personal Plus 2022 to my PC. I have been using Quicken/Re…
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I need help with adjustment trial balance - transactions not updating the general ledgerAccounts payable, receivable and cash entries are not showing in my adjusted trial balance. Journal…
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Reckon Docs service interruption due to ASIC maintenance (18 - 19 January 2019)Hi everyone, This is just a quick note to let you know that ASIC will be performing a upgrade this…
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** RESOLVED ** - Service Interruption: Reckon Searches (16 October 2018)Reckon Searches (Property, Company, Land, Business, Bankruptcy, PPSR searches etc.) via Reckon Docs…
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change company type from unlisted public to privateCurrently, the unlisted public company has five members. After the conversion, one member will be b…
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ASIC system issue affecting Reckon Docs (11 July 2018)Hi everyone, Please be aware that ASIC is currently experiencing system issues which is affecting …
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Frequently Asked Questions - Migrating from the STP app to the Payroll AppHi everyone! Are you currently using the free STP App and need to migrate over to the Payroll App? …
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Change of Email address/Login in new Reckon Payroll App (not STP)Hi Reckon Staff, How do we change email address in new Payroll App pls ? This email address is al…
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How to seeI have used STP from Jan-2020 to June 2021. Now I have been using the Payroll app. I was told I got…
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How to change Branch NumberI need to change branch number in my Payroll App urgently. I have already submitted two pay runs an…
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Reckon Community Guidelines & Code of ConductRECKON COMMUNITY GUIDELINES & CODE OF CONDUCT Welcome to the Reckon Community! Our members are …
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My Discussion has disappeared after editing itHi! A couple of days ago, I posted a Discussion and then decided to edit it to add a Tag, but after…
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Discussion category archived: STP APP [Retired product]Hi all, just a quick note. With the retirement of the free STP app last year and its subsequent mig…
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Updating Email Address & Website Links on SignatureHi @Rav I've just updated my email address & website links on my Profile signature but they sh… -
Merry Christmas & Happy New Year!Hi everyone, I just wanted to take a quick second to thank you all for a huge year on the Reckon Co…