$1200 Victorian Government rebate with approved Reckon software solutions. CLICK HERE FOR MORE INFO.
Reckon Community
Accounts Hosted
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$1200 Victorian Government rebate with approved Reckon software solutionsWe’re excited to announce that Reckon has partnered with the Victorian Government’s Small Business … -
JobMaker with Reckon Accounts Hosted & Reckon Accounts Business (Desktop)Hi everyone, Check out our new help guide page linked below for information on JobMaker and how to …
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Reckon Accounts Hosted UPDATE: Email ReportHi everyone We've just released the highly requested 'Email Report' feature to Reckon Accounts Host…
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JobKeeper with Reckon Accounts HostedJOBKEEPER PAYMENTS WITH RECKON ACCOUNTS HOSTED Hi everyone, We've put together a range of articles …
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JobKeeper 2.1 Webinar Video - Everything you need to know!Hi everyone, If you missed our free JobKeeper 2.1 live webinar, you can access the recording here. …
Accounts Business Range
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JobKeeper with Reckon Accounts BusinessJOBKEEPER PAYMENTS WITH RECKON ACCOUNTS Hi everyone, We've put together a range of articles on our …
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JobKeeper 2.1 Webinar VideoHi everyone, If you missed our free JobKeeper 2.1 live webinar, you can access the recording here. …
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How to setup Direct Bank Data FeedDirect Bank Data Feed -
refund of credit note from supplierI have received a refund from a supplier re goods returned for credit. how do I process this throu… -
Additional Incentive Skills Shortage ProgramGood morning everyone Has anyone employed staff under the AISS program? How do I account for this …
Single Touch Payroll App
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JOB MAKER - NOMINATING EMPLOYEESHi, I am researching how to nominate eligible employees through my app, I understand how it works y… -
Incorrect setupHi, have been using this system for 2 years and have found it very user friendly. I made an initial… -
how to declare 0 gross?If an employee resigned, how do I declare $0 gross as they aren't earning anything. -
Branch codeHi I lodged my first pay run however the gst code was 1 when it was meant to be 2. I thought I had… -
How to add employeeHi, can anyone tell me how to add an employee to a payrun that has already been submitted to the a…
Reckon One
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Reckon One Update - A new way to create and manage contacts!Hi everyone, Reckon One has received an update today which has introduced a new, more comprehensive…
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JobMaker with Reckon OneHi everyone, Check out our new help guide page linked below for information on JobMaker and how to …
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JobKeeper with Reckon OneJOBKEEPER PAYMENTS WITH RECKON ONE Hi everyone, We've put together a range of articles on our Help …
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Can I Modify Reports?I'd like to add a field into the Account Enquiry report to show the Invoice Reference number, not t… -
InvoicesHey Everyone, For some reason my invoices are now on two pages instead of single, even when they o…
Reckon Payroll App
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How to setup and process JobMaker with the Reckon Payroll AppIf your business is eligible for the JobMaker hiring credit subsidy, you can use the Reckon Payroll…
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Can't Access appI can't access my app as I no longer have the mobile number used for the two factor authentificatio… -
Tried nominate employee for job maker, but nothing happened in business portalHi There, I tried nominate employee on Payroll app 2 times, followed all the steps shows in the pag… -
Reckon Payroll mobile app - Settings menuHi everyone, If you need to make any changes or understand the settings of the Reckon Payroll app, …
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Getting started with the Reckon Payroll mobile appWHAT IS THE RECKON PAYROLL APP? Reckon Payroll is a complete payroll application on your smartphone…
Reckon Mate App
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What is Reckon Mate?Reckon Mate is the employee facing app for businesses who use the Reckon Payroll app. Reckon Mate g…
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Getting started with Reckon Mate!Reckon Mate allows you, as the employee, to view your leave balances, pay slips and personal detail…
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Reckon Mate - Frequently Asked Questions (FAQ)Have questions about the new Reckon Mate mobile app? Check out our Frequently Asked Questions (FAQ)…
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How do I revoke employee access to Reckon Mate?If your employee has resigned or no longer wishes to use Reckon Mate you can revoke their access. T…
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How do I invite employees to Reckon Mate?You can now invite your employee to download Reckon Mate mobile app from the Reckon Payroll app! T…
Cloud POS
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Add Payment method in Cloud POSHi Reckon community, i'm really looking for some help as after calling support today the guy who to… -
Miscellaneous itemsIs there away to disable the MISC item in Cloud POS? Staff are selling or discounting items under … -
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RECKON CLOUD POS: How do I import an item list?https://www.youtube.com/watch?v=nCYqRdm5nOQ
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Reckon Cloud Pos: Multiple Cash RegistersI have two questions. I have multiple cash registers on the account 1. How do I log into each one. …
Reckon Elite
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I can't close a 2019 tax return that has been lodged - help!I have gone back into a lodged 2019 tax return in Tax Elite (read only). In the interest section it… -
Lump Sum B missing from lodged returnThis is another issue that a Reckon Elite user has asked to be raised in the Community Forum. I am… -
Reckon Elite - Hints, Tips & Support UpdatesHi everyone, This recorded webinar will address common queries received by our Elite Support team, …
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Foreign Tax Credits entered via Batch DataA Reckon Elite user has asked me to post this to the Community Forum. Has anyone else encountered t…
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Credential error using PLSHi Guys, I am Using Reckon Elite Tax and am having an intermittent issue when lodging tax returns u…
Reckon API
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Regarding Cashbook IdIs there any way to get the cashbookId in redirect URL when getting the code with authorize URL by … -
How do I connect to Tableau or Crystal Reports for generating reports?What is available to connect Reckon Accounts Hosted to a report writer? -
Reckon Accounts Hosted API documentation - confused..Hi there, I am reviewing potential ways to use Reckon API to extend some features for Accounts Host… -
QODBC Can't Connect to Reckon hr = 800401f3We've been using Reckon Accounts Premier Edition 2016 and QODBC for a few years now. But we recentl… -
Creating the Posted Data for Importing Invoice on Reckon Accounts HostedHi Guys, Good day. I just want to ask on how can I be able to send invoices from my application …
Payroll Premier
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How to Record GST include PAYG instalment payment?Hi , I using Reckon Desktop Premiere 2020 , yesterday i just lodge my BAS, I still have to do payme… -
GST Liability ReportMy latest report is showing -9,984.30 for "Total input Taxed & GST Free Purchases". H… -
Update Event - Salary SacrificeWe have an employee who is no longer eligible to salary sacrifice as they are 75 years old. It has … -
Employee Status doesn't change from Casual to Permanent on Employee ReportI have changed employees from Casual to Permanent but when I do an Employee Reoprt it still says th…
Point of Sale (Desktop)
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Cannot Start Point Of Sale Messaging SystemWe run Reckon Accounts and Point Of Sale. Everytime I attempt to open Point Of Sale I am getting t… -
End of day very slow on second terminalFor quite a number of years we have had Reckon POS Lite running successfully. Recently we decided t… -
Laybys from previous version not transferedI have just updated to a new computer after my previous desktop died and none of the laybys from th… -
How do I edit the 'payment item' list in POS LITE?I want to have all our 'Cash' transactions in POS LITE Terminal to go to the 'Undeposited Funds' ac… -
Licence RenewalOnce I have paid my licence renewal do I need to do anything else - or does the program update auto…
Accounts Personal Range
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Cancel Reckon One payroll subscriptionHow do I go about cancelling an account. I am now using Reckon Hosted and have printed off all rele… -
I have to pay my yearly renewal on 5 March 2021Reckon premium plus $180.00 but I don't have an incoice number! I only have last years number, as I… -
Seeking technical assistanceI am dissatisfied with the performance of my copy of Reckon Personal Plus which continually refresh… -
OnlineHow to setup to download transactions from Amex
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Reckon Accounts home and business direct 2013Installed this on a new pc. Used license key with no issues. However when try to register using my …
Reckon Docs FAQs
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I need help with adjustment trial balance - transactions not updating the general ledgerAccounts payable, receivable and cash entries are not showing in my adjusted trial balance. Journal… -
Reckon Docs service interruption due to ASIC maintenance (18 - 19 January 2019)Hi everyone, This is just a quick note to let you know that ASIC will be performing a upgrade this…
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** RESOLVED ** - Service Interruption: Reckon Searches (16 October 2018)Reckon Searches (Property, Company, Land, Business, Bankruptcy, PPSR searches etc.) via Reckon Docs…
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change company type from unlisted public to privateCurrently, the unlisted public company has five members. After the conversion, one member will be b… -
ASIC system issue affecting Reckon Docs (11 July 2018)Hi everyone, Please be aware that ASIC is currently experiencing system issues which is affecting …
About Reckon Community
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Welcome to the new Reckon Community!Hi everyone! Its great to have you on the all new Reckon Community! We've put in a lot of work into…
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**RESOLVED ** Issues with search on the Community (18 February 2021)Hi everyone, It looks like we're currently experiencing an issue with the ability search on the Com…
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RECKON COMMUNITYCan't search anything, keep getting a big sad face saying something has gone wrong. -
Merry Christmas & Happy New Year!Hi everyone! Just wanted to take a moment out of the ordinary to say Merry Christmas & Happy Ne…
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*SOLVED* Issues with search on the Community (20 November 2020)Hi everyone, It looks like we're currently experiencing an issue with the ability search on the Com…