Reckon Community
Accounts Hosted
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pending jobsI have Reckon Hosted. Can I create a report of estimates that have been accepted but not yet invoic… -
Report by Customer TypeHi, i would like to be able to see a list of customers "by type". I have labelled all o… -
PLEASE CHANGE THE DEFAULT PAPER SIZEThe default paper size is still "Letter" please please Reckon - at least let us choose o…
Accounts Business Range
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Recovering locked period passwordHello Team, We are using Reckon Accounts Enterprise 2020 and recently we found out that no one reme… -
Report that displays purchase orders and supplier bill numbersHello everyone, Does anyone know if there is a report that we could generate in Reckon Accounts Ent…
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Quicken Home and Business 2012 on Windows 10 registrationI have been successfully using Quicken Home and Business 2012 on my Windows 10 PC for several years… -
Cannot email invoices; payslips etcMoved office and new office is NBN but all email profiles/settings on computer are the same but can… -
ETP not showing in STP in Reckon Business PremierHi I have done an ETP payment, and I'm pretty sure I've used the correct payroll item. However the…
Single Touch Payroll App
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Employee date of birth with Reckon STP appThe ATO business portal is showing the wrong date of birth for 1 employee. How can I check the Reck… -
STP App - Unable to access payroll & process any wagesIve been using the STP app for over a year with no problems Now trying to login and asks for ABN 92… -
STP App wrong entity setupHi, I've setup a client of mine with the STP app but unfortunately it looks like I've setup the wro… -
ABN changeI was a partnered business and that has changed to sole business and my abn has changed. The new ab… -
STP App ABN entry failHi, I've downloaded the STP mobile app for android but when I enter my ABN, nothing happens - the &…
Reckon One
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Wrong TFN - how to amend STP?I had the wrong TFN for Jack. I had Jill's TFN in both Jack and Jill's employee record. Do I submi… -
Aged Creditors details in Reckon OneAged Creditors List - Is there a way to remove super funds? -
Fast Coding bank transactions do not clear from Bank Transactions TabAfter coding imported bank statement items, from a Bank Feed, transactions on the Fast Coding scree… -
Why do I not see money in transactions in my bank feed?I'm getting all my money out transactions but no money in transactions - see exemplar below: Accord… -
Cancel Reckon One direct debit paymentHi I am currently paying the monthly direct debit fee of $10 for Reckon One from my business bank a…
Reckon Payroll App
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AUTHENTICATIONI'm trying to log in and the authentication code is being sent to the wrong mobile number. I change… -
EOFY 19/20 tI submitted the EOFY to ATO at 14/07/2020. The payment summary came up have two different figure u… -
My Reckon Payroll App froze. Its been for over an hour. Have anyone had the same problem?Frozen Reckon Payroll App -
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Reckon Payroll App (Mobile) - New Tax TablesReckon Payroll App (Mobile) - New Tax Tables Hi everyone The Government announced changes to person…
Cloud POS
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Miscellaneous itemsIs there away to disable the MISC item in Cloud POS? Staff are selling or discounting items under … -
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RECKON CLOUD POS: How do I import an item list?https://www.youtube.com/watch?v=nCYqRdm5nOQ
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Reckon Cloud Pos: Multiple Cash RegistersI have two questions. I have multiple cash registers on the account 1. How do I log into each one. … -
error messages in Z report achive. I am using Reckon Cloud POS and each day when I try to archive my Z Report into Reckon Accounts …
Reckon Elite
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Reckon Elite - Hints, Tips & Support UpdatesHi everyone, This recorded webinar will address common queries received by our Elite Support team, …
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Lump Sum B missing from lodged returnThis is another issue that a Reckon Elite user has asked to be raised in the Community Forum. I am… -
Foreign Tax Credits entered via Batch DataA Reckon Elite user has asked me to post this to the Community Forum. Has anyone else encountered t…
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Credential error using PLSHi Guys, I am Using Reckon Elite Tax and am having an intermittent issue when lodging tax returns u… -
validation error messageI've an individual return that won't validate as it apparently has an error. The error code is IDCD…
Reckon API
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Creating the Posted Data for Importing Invoice on Reckon Accounts HostedHi Guys, Good day. I just want to ask on how can I be able to send invoices from my application … -
How to upload Timetac data to Reckon Premier (employee attendance software)Hello everyone! Hope all is well, I recently got employed as an accounts assistant and we use Recko… -
CRM FacilityHi I am using Reckon Business Range- (Reckon Accounts Premier edition 20) for our small business f… -
Correct way to pay expenses like Hire Purchase, Merchant Fees (using Spend Money in MYOB now)Hi all Still working on migrating across from MYOB to Reckon. On the home stretch, but needing to k… -
Purchase OrdersIs there another add-on alternative to TidyStock to create a purchase order in ReckonOne please? $6…
Payroll Premier
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Terminated Employees making Reckon crashHi All, I've noticed lately that if I have to access a terminated/inactive employee that Reckon sim… -
ATO informed we have unfinalised employee STP report for 19/20Hi, we have finalised all employees and submitted the STP report to ATO moons ago. Screen show as … -
STP won't uploadWhen I select the file I wish to upload and hit confirm I am just returned to the confirm button ag… -
Foreign Tax Exempt Amount - STP -PAYGWhere does the Foreign Tax Exempt amount come from? I have an employee who has an amount showing on… -
STP ReportingMy colleague, who relies on me to help with his Reckon Payroll Premier, cannot upload the last payr…
Point of Sale (Desktop)
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Laybys from previous version not transferedI have just updated to a new computer after my previous desktop died and none of the laybys from th… -
Cannot Start Point Of Sale Messaging SystemWe run Reckon Accounts and Point Of Sale. Everytime I attempt to open Point Of Sale I am getting t… -
How do I edit the 'payment item' list in POS LITE?I want to have all our 'Cash' transactions in POS LITE Terminal to go to the 'Undeposited Funds' ac… -
Licence RenewalOnce I have paid my licence renewal do I need to do anything else - or does the program update auto… -
How does one know if scanner is set or programmable to have preamble (tilde ~) before purchasing ?Have looked at several barcode scanners and their details and downloads but none indicate this info…
Accounts Personal Range
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“Page Scaling” in Personal Plus 2013 greyed after reinstallationEvery month since 2011 I have used the “Page Scaling” option in the Personal Plus “Print” box to fi… -
CSV File - Can I import my Managed Fund History into Reckon Accounts Personal Plus 2020?Hi, I am wanting to import a csv file from Vanguard of my past history of Managed fund transactions… -
Personal Plus on new computer not showing correct figures for gains/loss.I got a new computer in August 2020. It now shows gains/Loss 12 months as from August 2020. How d… -
ASX:VAS Vanguard Australian Shares Index ETF - Reckon does not recognise?Hi all I'm new to the community. I'm just setting up Reckon and found that my VAS shares are not up…
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Online Services Licence has ExpiredHi all, I have a stand alone version on Personal Plus 2018 and the Online Services Licence has Expi…
Reckon Docs FAQs
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I need help with adjustment trial balance - transactions not updating the general ledgerAccounts payable, receivable and cash entries are not showing in my adjusted trial balance. Journal… -
Reckon Docs service interruption due to ASIC maintenance (18 - 19 January 2019)Hi everyone, This is just a quick note to let you know that ASIC will be performing a upgrade this…
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** RESOLVED ** - Service Interruption: Reckon Searches (16 October 2018)Reckon Searches (Property, Company, Land, Business, Bankruptcy, PPSR searches etc.) via Reckon Docs…
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change company type from unlisted public to privateCurrently, the unlisted public company has five members. After the conversion, one member will be b… -
ASIC system issue affecting Reckon Docs (11 July 2018)Hi everyone, Please be aware that ASIC is currently experiencing system issues which is affecting …
About Reckon Community
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*SOLVED* Issues with search on the Community (20 November 2020)Hi everyone, It looks like we're currently experiencing an issue with the ability search on the Com…
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New Community SetupHi Rav I like the idea of this new Forum however I'm having a few issues .... Like John G, I also w… -
Community PSA: Can't create a new discussion or respond to existing ones?Hi everyone, just wanted to drop a quick little update/reminder. There are an increasing number of …
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How do I change my profile picture?Add a little touch of 'you' to your Reckon Community account by updating your profile picture. To u…
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Unable to see previously posted discussion and its commentsHello Team, I posted a lengthy discussion in early September regarding Reckon Accounts Enterprise, …