Reckon Community
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**POSTPONED** Reckon Accounts Hosted maintenance **POSTPONED**Hi everyone, Reckon Accounts Hosted will be undergoing planned maintenance on Saturday night 16 Oct… -
WEBINAR - Reckon Accounts Desktop & Reckon Accounts Hosted hints & tips presented by Clayton OatesRECKON ACCOUNTS HINTS & TIPS WEBINAR You're invited to attend a value packed training session t…
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Reckon Accounts Hosted UPDATE: Email ReportHi everyone We've just released the highly requested 'Email Report' feature to Reckon Accounts Host…
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Reckon Accounts Hosted 2021 is now available!Reckon Accounts Hosted 2021 is now available! This update will ensure you remain compliant and bree…
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Reckon Accounts Hosted UPDATE: Bounced Email notificationHi everyone! We've just released the highly requested 'Bounced Email Notification' feature to Reck…
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I have a few customers that are both customer and supplier. How do I link the supplier and customerI have a few customers that are both customer and supplier. Ex. We purchase items off of them and w… -
Closely Held Employees Quarterly STP ReportingHi Everyone. As a closely held employee reporting quarterly do I send an STP every time I do a pay …
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Restoring a backup from Reckon Hosted to a Desktop version of ReckonI need to restore a backup from Reckon Hosted 2021 to Reckon Desktop version as the client is not r…
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Reckon Account plus desktopI am currently changing over to Reckon One and have STP from reckon accounts to lodge and it won't …
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Error Code 14163 11226Good Morning, After help trying to find out what error code 14163 11226 means. We are using Recko…
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Frequently Asked Questions - Migrating from the STP app to the Payroll AppHi everyone! Are you currently using the free STP App and need to migrate over to the Payroll App? …
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doing a new update event on the old STP AppHi, I am trying to amend a pay run that is not correct from March and June 2020 (FY 19/20). Since t…
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How to Redo the Migration after Previously doing itHi All, Thank you in advance for your responses. I jumped the gun when the new payroll app was rel…
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Migrate data option not availHi, I am migrating from the STP app. I cannot get the migrate data option to appear when signing in…
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STP pay run and manual bank transfer both appearing as expense and inflating P&LSalary expenses for P&L are inflated. This appears because the STP pay run is showing as an ex…
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Reckon One Update - A new way to create and manage contacts!Hi everyone, Reckon One has received an update today which has introduced a new, more comprehensive…
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importing an old 2004 Quickbooks QBW or QBB file into Reckon OneHi I have an old Quickbooks file in both QBB (backup?) and QBW (data?) that I need to open to chec…
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Reckon One search "facility"In the olden days I used to write help screens for IBM mainframe systems so I think I feel overqual… -
Leave details not displaying/calculating correctly on payslips only.Around end July/start Aug, payslips started showing negative amounts in the Annual leave accruals. …
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The compression when Printing Invoices with logo.jpg image to PDF file is WAY TO HIGH !Yes, when I print an Invoice (or any document) to PDF, the file compression is set way to high ! Yo…
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Payroll App Update v2.18.9 - Pay SchedulesReckon Payroll App Update v2.18.9 The Reckon Payroll App has received a new update to version v2.18…
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Payroll App Update v2.12.16 - Improved employee profile info validationReckon Payroll App Update v2.12.16 The Reckon Payroll App has received an update to v2.12.16 which …
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How do I edit/correct employee balances in the Payroll App?I have just migrated from the STP app to the Payroll App and need to send my EOFY finalisation but …
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The STP app has been retired.. Migrate to the Reckon Payroll AppThe STP App has been retired, which means you are no longer able to create new STP submissions in t…
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How do I edit a gross amount in the Payroll App?This discussion was created from comments split from: Delete/amend payrun on Reckon STP payroll app.
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Creating a pay schedule on the Reckon Payroll App (WEB ACCESS) - HOW TO VIDEOHOW-TO VIDEO: CREATING A PAY SCHEDULE ON THE WEB ACCESS VERSION OF THE PAYROLL APP Hi everyone, Che…
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Migrating from the STP app to the Payroll App (How-to video)HOW-TO VIDEO: Migrating from the retired STP app to the Reckon Payroll App Hi everyone, The how-to…
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Creating a pay run on the WEB ACCESS version of the Reckon Payroll App (How-to video)HOW-TO VIDEO: CREATING A PAY RUN ON THE RECKON PAYROLL APP WITH WEB ACCESS Check out our video belo…
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Setting up Pay Schedules (How-to video)HOW-TO VIDEO: PAY SCHEDULES ON THE RECKON PAYROLL APP The ability to create pay schedules has been …
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Settings Menu (How-to video)HOW-TO VIDEO: RECKON PAYROLL APP - SETTINGS MENU The settings menu in the Reckon Payroll App is a g…
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What is Reckon Mate?Reckon Mate is the employee facing app for businesses who use the Reckon Payroll app. Reckon Mate g…
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Getting started with Reckon Mate!Reckon Mate allows you, as the employee, to view your leave balances, pay slips and personal detail…
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Reckon Mate - Frequently Asked Questions (FAQ)Have questions about the new Reckon Mate mobile app? Check out our Frequently Asked Questions (FAQ)…
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How do I revoke employee access to Reckon Mate?If your employee has resigned or no longer wishes to use Reckon Mate you can revoke their access. T…
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How do I invite employees to Reckon Mate?You can now invite your employee to download Reckon Mate mobile app from the Reckon Payroll app! T…
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Rrgarding cloud pos upadteHi there just checking, will there be a clod pos update soon?
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End Of Day POSWe are unable to see the post for the end of day on Cloud Pos as below on the Reckon help 1. PO…
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Any list of upcoming new features?Just talking to the Reckon office and they mentioned a big update to POS was coming soon. Is there …
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Add Payment method in Cloud POSHi Reckon community, i'm really looking for some help as after calling support today the guy who to…
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RECKON CLOUD POS: How do I import an item list?https://www.youtube.com/watch?v=nCYqRdm5nOQ
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Reckon Elite D4 Worksheet - When will an update fix thisWe have been waiting all season for an update to fix the D4 worksheet so it is readable. This is qu…
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Lodgement Error - SBR.GEN.FAULT.FAULTFROMAGENCYI recently lodged 2 returns which showed as sent and accepted but with the lodgement error SBR.GEN.…
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export client listexport client list while do not have a current reckon elite licence
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export clienti want to export my client list to a new software application, export client list while do not have…
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Expats with Student LoansThe tax office has told me that the only way a registered tax agent can notify the ATO of a non-res…
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Reckon Accounts Hosted API documentation - confused..Hi there, I am reviewing potential ways to use Reckon API to extend some features for Accounts Host…
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Reckon Account API FormGood morning, I filled the form to get an API access to the Reckon Account Desktop application a c…
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Reckon to 3rd party integration issueHi. Is anyone using Acctivate desktop with Reckon Accounts desktop 2021? I have a client who has be…
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ZOHO ONE integration with Reckon HostedHi, Can you integrate ZOHO ONE with Reckon Hosted? Is there an API? Any other suggestions Thanks J… -
Text Messaging MarketingCan anyone tell me what software/add on we need in order to send text messages/promotions to our cl…
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Payroll Premier 2021/22 is now available!Payroll Premier 2021/22 is now available! This update will ensure you remain compliant and breeze t…
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Reckon GovConnect still shows as pending - Business Portal shows successful lodgmentPlease Help! Last week's payrun still shows as pending in Reckon GovConnect despite my business po…
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STP Report still pending hours later.Hello everyone, This is the first time in a long time my payroll STP report has not submitted succe…
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Payroll Premier 2021/2022Hi, have started with a new client and these use this desktop payroll program. Im a host person an…
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Font Size in Reckon on ScreenIt appears that since an Bill Gates upgrade just the other day, my font size on my screen for Recko…
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problem with CAS PD2 scaleHello, we just integrated Cas PD2 scale to Reckon POS professional. The problem we have is that w…
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POS scale conversion issue.Hi there, I am trying to sort an issue for customer. He has got new CAS-II scale. It works but ther…
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VMS compatibilty for fiji islandshi Is the reckon point of sale is compatible with fiji's VAT monitoring system
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How to Resolve Quickbooks Error Code C=43?As far as accounting software is considered, Quickbooks is the most acknowledged and used accountin…
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negative weight/ tareHello, I wonder if there is a way to enter a negative weight or a tare by using the touch the touch…
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installation keyI have downloaded quicken 2012 on to my new computer and have entered the installation key but keep…
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Accounts Personal version numberWhat is the latest version of Accounts Personal? Are there updates planned? Will you advise clien…
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Bug on loading Personal PlusI have two sets of accounts on Personal Plus. For the past year I have been having trouble. If i …
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Quicken 2003 to ReckonI've been using Quicken 2003 for some years. Desktop has now crashed. Can't be re-booted & can'…
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AMIT Cost Base Net Amount TreatmentI have shares in an EFT (VAS.AX), which is an Attribution Managed Investment Trust (AMIT) where on …
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I need help with adjustment trial balance - transactions not updating the general ledgerAccounts payable, receivable and cash entries are not showing in my adjusted trial balance. Journal…
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Reckon Docs service interruption due to ASIC maintenance (18 - 19 January 2019)Hi everyone, This is just a quick note to let you know that ASIC will be performing a upgrade this…
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** RESOLVED ** - Service Interruption: Reckon Searches (16 October 2018)Reckon Searches (Property, Company, Land, Business, Bankruptcy, PPSR searches etc.) via Reckon Docs…
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change company type from unlisted public to privateCurrently, the unlisted public company has five members. After the conversion, one member will be b…
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ASIC system issue affecting Reckon Docs (11 July 2018)Hi everyone, Please be aware that ASIC is currently experiencing system issues which is affecting …
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Reckon Community Guidelines & Code of ConductRECKON COMMUNITY GUIDELINES & CODE OF CONDUCT Welcome to the Reckon Community! Our members are …
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New sub-category: Payroll App - Help VideosHi all, just a quick Reckon Community housekeeping update. A new sub-category has been created on …
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Where do I change my password for the members.reckon.com web site?I can't find where I can change my password for the members.reckon.com web site. How do I change m…
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I've created an account, why can't I create a new discussion or participate in existing discussions?If you've created a new Reckon Community account but don't see the option to create a new discussio…
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Customise your Reckon Community experience - Category Following & Advanced NotificationsAre you interested in discussions happening about some Reckon software products on the Community bu…