Reckon Community
Accounts Hosted
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Email payslip in HostedI am unable to email current payslips to employees .They disappear and only old ones are showing s… -
Bas Configuring as AnnualWhen I go to prepare my Bas it keeps reverting to Annual instead of Quarterly inspite of quarterly …
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Reckon Hosted 2020 payslips not emailingWhen I select Print Email payslips, select all and click ok, it opens up the Select Forms to Send b… -
Superannuation Automatic CalculationHello, Some of my staff super contribution has dropped out and will not calculate automatically. T… -
new pay codes for Jobkeeper extensionHi Can you please advise if we need to create new payroll codes for Tier 1 and Tier 2 payments. If …
Accounts Business Range
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How to process gst on imported goods - visual guide?Hi I am trying to work out how to enter a bill for GST (from freight company) into our system. I f… -
Billable Costs to payroll and invoicesI enter employee time (via timesheets) which I then use to process payroll and invoice customers. I… -
JobKeeper 2.1 Webinar VideoHi everyone, If you missed our free JobKeeper 2.1 live webinar, you can access the recording here. … -
JobKeeper with Reckon Accounts BusinessJOBKEEPER PAYMENTS WITH RECKON ACCOUNTS Hi everyone, We've put together a range of articles on our …
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additional customisation for sales orderhi, i want to be able to put a job name or project name on my sales orders and invoices screen. it …
Single Touch Payroll App
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How to change Phone number on Reckon STP free payroll app accountI have recently change mobile phone which links with reckon account for STP lodgement - Now everyti… -
Single Touch Payroll AppI have change the profile phone number in Reckon Portal but still when i try to revoke 2 factor au…
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Information has disapearedHello, I tried to set the app up on my phone to assist my client with some issues using the app. I… -
Year end finalisationCan someone please provide me with instructions on how to finalise the payroll at the end of the fi…
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Payment summary showing incorrect amountI have Reckon V1.13.1. Payment summary is showing double amount employee has received. to provide…
Reckon One
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how many books can i have for a reckon one account?i have a reckon one account with the first business book set up. now i have a second business, can … -
Reckon One now integrates with Receipt Bank!(Image) We're excited to announce that we've released the highly anticipated Receipt Bank integrati…
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Jobkeeper Ending - Finish CodeHi there, I was wondering if i needed to flag JOBKEEPER-FINISH-FN13 for the last fortnight of JobK… -
JobKeeper with Reckon OneJOBKEEPER PAYMENTS WITH RECKON ONE Hi everyone, We've put together a range of articles on our Help …
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Personal deductible superannuation contributionsHi, If I'm self-employed and I've made personal deductible superannuation contributions (up to 25k…
Reckon Payroll App
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STP AppI have the STP app and it doesn't recognise my email or password. When I go to the forgot email to … -
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over paid payment summary 2019-2020I have checked the payment summary 2019-2020 to do a taxes return. I have found that the total summ… -
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EOFY 19/20 tI submitted the EOFY to ATO at 14/07/2020. The payment summary came up have two different figure u…
Cloud POS
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RECKON CLOUD POS: How do I import an item list?https://www.youtube.com/watch?v=nCYqRdm5nOQ
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Reckon Cloud Pos: Multiple Cash RegistersI have two questions. I have multiple cash registers on the account 1. How do I log into each one. … -
error messages in Z report achive(Image) . I am using Reckon Cloud POS and each day when I try to archive my Z Report into Reckon A… -
Multiple barcode under same item in Cloud POSAre you able to put multiple barcodes under the same item in Reckon Cloud POS without duplicating t…
Reckon Elite
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Lump Sum B missing from lodged returnThis is another issue that a Reckon Elite user has asked to be raised in the Community Forum. I am… -
Foreign Tax Credits entered via Batch DataA Reckon Elite user has asked me to post this to the Community Forum. Has anyone else encountered t…
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Reckon Elite - Hints, Tips & Support UpdatesHi everyone, This recorded webinar will address common queries received by our Elite Support team, …
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WEBINAR: Reckon Elite - Hints, Tips & Support Updates (21 Sept 2020)(Image) Hi everyone! Don't miss our free live webinar that will cover some really useful hints, tip…
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Franking Credit Return (2020) - Reckon Elite TaxWhen creating a new 2020 Franking Credit Return (VR) for an existing client that had a franking ret…
Reckon API
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Webhooks on Reckon OneHi, The api explorer gives information that you have webhooks, but there is no information on what … -
Setting employment data on Payroll contactsHi, Is there any way to set EmploymentType, the award and so-on? I can retrieve the data but attem…
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Issues with automatic login for third party app (CData Sync)Attempting to use CDATA Sync to interface with Reckon. When Reckon is open, everything works perfec… -
Integrated Application auto login failingHi, Attempting to use CDATA to interface with Reckon. When Reckon is open, everything works perfec…
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Reckon Accounts Enterprise Desktop 2020 - have lost ability to begin sessionI'm having huge problems with beginning a session on the client's computer which is hosting multius…
Payroll Premier
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Reckon Accounts Premier Customer DiscrepancyReckon Accounts Premier Retail Edition (not hosted), One of my customers is showing an outstanding … -
error code 1414705880 Premier Contractor 20-21 windows 10Shuts down after back up , says back up was successfull, is it ? or is it corrupted ? I would love … -
STP REPORT FOR TERMINATED EMPLOYEE IS BLANKUsing Payroll Premier 2019/20, upon using the termination wizard and running the STP report, the ST… -
YTD earnings incorrect as per payslipWe are using Payroll Premier Edition 2020. This week we have noticed that the YTD earnings as per o… -
Point of Sale (Desktop)
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Desktop POS - HardwareIm looking for the list of hardware for Reckon Pos desktop Does anyone have it? Thank you for yo… -
LabelsJust curious if anyone has a solution on importing data from a scanner to print a batch of labels, … -
POS receipt printersGood afternoon everyone What POS receipt printer are you all using and can recommend? It should be…
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Does Reckon POS work Epson TM-T82II Serial USB receipt printer?Hi, Can anyone tell me if they have successfully integrated this receipt printer with Reckon POS pl… -
how to add untested printerMy client has purchased a printer, cash drawer and scanner which are not listed in Reckon POS.regar…
Accounts Personal Range
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reckon home & business 2020I have just subscribed to reckon home and business 2020 and was told i would be able to import my o… -
Personal Plus Investing Transactions - Dividend & TransferI'm experiencing a strange anomaly in the Investing section of Personal Plus 2020. Whereas usually… -
Quickbooks Plus 2008-09 ActivationHi I have bought a new computer with Windows 10 Home Installed and I am trying to reinstall QuickBo… -
New Personal Plus 2020 - Uncertainty over cloud versionIs it worth buying new Personal Plus 2020 now? I don't want to pay for the Desktop version with clo… -
Quicken 2010 re-installHi I'm using Quicken 2010 and received a message to say my software licence just expired. Called th…
Accounts Hosted Videos
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VIDEO: End of Financial Year finalisation with Reckon Accounts & Hostedhttps://www.youtube.com/watch?v=jsy9M_jj120
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Reckon Accounts Hosted - Cash Refund from a Supplierhttps://www.youtube.com/watch?v=uksWet84niw Receiving an Cash Refund from a Supplier Sometimes …
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VIDEO: How do I process JobKeeper payments in Reckon Accounts & Reckon Accounts Hosted?Hi everyone. This video will step you through the aspects required to claim the JobKeeper subsidy a…
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WEBINAR: JobKeeper Payments & Reckon AccountsHi everyone, If you missed our webinar on JobKeeper payments for Reckon Accounts & Reckon Accou…
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Reckon Accounts Hosted - Create a Super Salary Sacrifice ItemHi everyone, Our video below will show you ow to add a super salary sacrifice item to an employee'…
Reckon One Videos
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VIDEO: End of Financial Year finalisation with Reckon OneIts really easy to finalise your end of year report in Reckon One. You can complete this by runnin…
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VIDEO: How do I process JobKeeper payments in Reckon One?https://www.youtube.com/watch?v=LO7lLQKVY5Q
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RECKON ONE - How do I enter an employee expense claim?https://www.youtube.com/watch?v=yiSLQviRZ74
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RECKON ONE - How do I reimburse employee expenses?Once an employee has submitted an expense claim, an administrator can then reimburse it. This vide…
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RECKON ONE - Configuring your book for Employee ExpensesYou can track employee expenses in Reckon One's 'Manage Employee Expenses' module. You can add this…
Cloud POS Videos
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RECKON CLOUD POS - What equipment do I need?https://www.youtube.com/watch?v=lYkUlK4jS-Q
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RECKON CLOUD POS - Completing an End of Day (EoD)https://www.youtube.com/watch?v=fb72jjBWufU
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RECKON CLOUD POS - How do I sign up?https://www.youtube.com/watch?v=qqkspUzMK2E
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RECKON CLOUD POS - How do I add additional cash registers?https://www.youtube.com/watch?v=KdN4r0IVl5A
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RECKON CLOUD POS - How do I take an order?https://www.youtube.com/watch?v=XmIG5Ql36g8
Other Reckon Products
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Uploading a file for custom fields information under customer or supplier sectionWe have a new custom field requirement that will need to be populated for all our customers (close … -
CMN.ATO.GEN.XML01I'm trying to lodge an individual return that shows no errors until the pre-lodgement. "The me… -
iitr.730087 Exempt Foreign Employment income must be providedHello does anyone get an error message IITR.730087 saying to include Expempt Foreign Employement In… -
how do I change the invoices from pounds to Aus dollars. new to system .how do I change the invoices from pounds to Aus dollars. new to system and when we looked at invoic… -
Gross Payments in uploaded STP file for JobkeeperI am using the payroll in Reckon Accounts Plus 2020. 1st fortnightly pay of 20/21 the Gross Pay c…
Reckon Docs FAQs
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I need help with adjustment trial balance - transactions not updating the general ledgerAccounts payable, receivable and cash entries are not showing in my adjusted trial balance. Journal… -
Reckon Docs service interruption due to ASIC maintenance (18 - 19 January 2019)(Image) Hi everyone, This is just a quick note to let you know that ASIC will be performing a u…
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** RESOLVED ** - Service Interruption: Reckon Searches (16 October 2018)(Image) Reckon Searches (Property, Company, Land, Business, Bankruptcy, PPSR searches etc.) via R…
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change company type from unlisted public to privateCurrently, the unlisted public company has five members. After the conversion, one member will be b… -
ASIC system issue affecting Reckon Docs (11 July 2018)Hi everyone, Please be aware that ASIC is currently experiencing system issues which is affecting …
Reckon Ecommerce
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Introducing.. RECKON ECOMMERCE!(Image) Looking to build your business online? We've just released Reckon Ecommerce, our new smal…
IPA Books+
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About Reckon Community
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New Community SetupHi Rav I like the idea of this new Forum however I'm having a few issues .... Like John G, I also w… -
I've created an account, why can't I create a new discussion or participate in existing discussions?If you've created a new Reckon Community account but don't see the option to create a new discussio…
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Content Display Order FilteringHi Rav On the old Community, we could filter the display order of content - eg by Newest Posts etc …
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Change username for this community siteMy name has reverted to part of my email address, how can I change it back?
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Customise your Reckon Community view!Only interested in content/conversations about certain products/categories on the Reckon Community?…