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Hi everyone, We wanted to give you an early heads up that Ozedi Direct will no longer be an option for SuperStream services in Reckon One from 28 April 2025. To ensure uninterrupted processing of your super payments, we highly recommend you make the switch to Beam, which is seamlessly integrated with Reckon One and allows…
We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on any unpaid invoices! Automated invoice reminders have been designed in response to your valuable feedback and is customisable…
We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
I have added a new employee's super details however when I have done a payrun it hasn't included the super amount. How do I fix this? Cheers Michelle
I have an employee who had an incorrect superfund ABN (old superfund) for a past payrun. Recent payruns have the correct superfund ABN (new superfund) and related super amounts have successfully been paid through Superstream. All payroll super batches have been processed and paid through Beam except for the super amount…
Hi I am trying to set up a paid parental leave item on the new reckon 1 payroll. I found a tutorial for the old payroll but not for the new. The old tutorial said to set it up as salary and enter the yearly salary based on the paid parental leave amount, in the new system it does not allow you to do that and in the…
Hi Reckon team I can see there's a pay status indicator on the pay run list screen and it's associated statuses. However that only indicates the submission has been sent but not necessarily if it's been successful or not. Is there any way to add the STP status to that list page as well?
Hi Team, I have found an error in doing the pay run with regards to two employees not being taxed. Incidentally, these two employees happen contribute extra tax (up tax variation). I rang Reckon Support earlier today (11.19am) to report this matter, and to be told the matter was being looked at and should be resolved…
I have just amended the Salary Sacrifice amount of an employee for this payrun going forward from $50 to $200. Not other changes were made other than in their profile and for the payrun. I notice that it is not appearing in the RESC column of the payroll summary report. I have reverted the payrun to draft and double…
Hello, when the amount of an allowance is changed in the Pay Items, what prevents it from updating in the employee record? If I delete the allowance from the employee details and then add it again it changes. In Payroll Premier you could change the amount and it would update in the employee records. Maybe because the…
Seeking for help an issue of revert a payrun. One of my client’s employees had stopped working for the company since Oct 2024, but I had recorded pay run for that employee until March 2025. I reverted all the payrun and took that employee off each payrun. However, in the employee’s my gov account is shown the whole amount…
I have added a new super fund to the list of super funds in reckon payroll but when I go to add this fund to a new employee this new super fund is not showing in the list It however is showing in the list of active super funds in the super fund section. How do I get it to show when adding to an employee?? Thank you
Hi Team, I recently tried to change the annual & personal leave settings from "Per pay" to "Per time worked" prior to a pay run for our employees as I wanted to use this feature as a preferred method to calculate leave. However, when it came time to do the pay run, I noticed that a couple of people's leave that should have…
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