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We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
I own 2 businesses have been using Reckon Payroll for 3 years. I did the pay run for each today. When I submitted the first one to the ATO I got an error. I logged out and back in. When I tried to submit it again, it told me the I needed to register the software with the ATO. (Which of course I had already done years ago.)…
This error message comes up when I hit the 'Mark as Paid" button to finalise a pay run
Hi, One of my clients pay runs keeps reverting to draft, even though the STP report has been successfully lodged. When I first created pay run everything seemed to work fine and it marked it as paid and STP report was sent successfully (I have checked the ATO portal and it is there). I noticed the pay slip had not been…
Last week's pay and now this week's pay, I mark as paid, then email payslips, get confirmation that they have been sent. The recipients aren't getting them, and now when I go back to the payrun, both last week's and this week's run are showing as a draft, even though I have previously finalised and sent the STP report to…
When trying to mark payroll as paid I am receiving the message below The journal does not balance ($104,870.87DR vs $97,363.33CR = difference of $7,507.54DR What is this?????
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Hello When making a super payment to my employees through the BEAM clearing house, the "awaiting payment" gives the total balance due to be paid to the clearing house. Just wondering if I am able to pay the amounts as separate payments for each employee, or will the clearing house be looking for the "total due" to be…
Please help - I cannot update new pay details for some employees (pay rise) - I get an 'Internal Error 500' message. Nothing works. Seems to be only for employees with personal super funds SMSF. I notice this question was raised by someone in December. Any solutions please??!! Thanks, Ania
I have added a new super fund in the superannuation list but is not coming up when I try and add it to an employee - suggests why not showing. Thanks
Last payrolls everything fine. First payroll of this year today and even though it says they have been emailed, they are being received and they aren't showing up in the email history in reckon payroll
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Manage wages, leave, super and Single Touch Payroll for your employees!
