Creating Reciept Printer On/Off Function
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[Deleted User]
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I have a Senor Printer connected to the 2013 POS software via Toshiba Laptop, and need to turn off receipt printing but there is no Reciept Print on/off function key. The help function has a link to creating this function key however I cannot access these instructions via the help link. Is this the only way to turn off receipt printing ? Is there another way? Can someone please provide more guidance to enable the print receipt on / off function to be created or another method of enabling the receipt printer function to be manually turned on/ off ? Thanks
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Hi Eva
An easy way to do this is to assign 2 of the little used function keys to perform receipt printer related functions.
I generally use F2 - Menus (displays Menu Bar if turned off) and F3 - Cash Paid Out (I just don't like using this function - another story!).
From POS Terminal.Menu Bar...
Tools > Options > Keyboard Tab > Design PC Keyboard Layout
First - Assign F2 to turn on/off Receipt Printer.
Select in this order: F2, Receipt On/Off, Apply Function to Key > Apply
The F2 Button will now turn receipt printing on and off. You can check this via the status bar on the bottom right of the program
To accompany this, I also have a function to reprint the last receipt. Often a customer will ask for a receipt after you have finished the transaction and this does it regardless of whether receipt printing is turned on or off
Assign F3 to Reprint Receipt
Select in this order: F3 , Print Receipt, Apply Function to Key > Apply
F3 will now spit out another receipt
This functionality can also be done on a touch screen layout, but that is something that would require a remote support session: http://www.reckonhelp.com.au/remotesupport.htm
Hope you find this useful
Graham Boast
Reckon Accredited Consultant
graham@reckonhelp.com.au
Graham Boast | 0409 317366 | graham@reckonhelp.com.au
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