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The ATO’s Small Business Superannuation Clearing House (SBSCH) will close on 30 June 2026. If you currently rely on this service to pay employee super, you’ll need to move to a new clearing house before this date to stay compliant. To support you through the change, Reckon has partnered with Colonial First State to offer…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
Hello, this question is probably more an employment question but hope someone can help please. We have a FT employee away on 6 months leave. Having used up all of their annual leave entitlements, they are now taking leave without pay. Is the employee entitled to be paid for public holidays when they are not receiving any…
Hi Team, I recently did my first superannuation payment via Beam, and according to the status, it's been reconciled and sent to fund. However, I just checked the "Batch Summary" and noticed three employees have their superannuation member number missing in the report. After checking their employee records, I can see their…
This discussion was created from comments split from: Superstream errors on validation.
Hi, We created a subscription for our client, and she normally do pay run herself. Now we have two questions for STP submitting. She submits the pay run, always show Error "A notification must exist in Access Manager for your software provider before attempting to transact. Contact the ATO or use Access Manager to notify…
Why does it take so long for reports to generate. e.g. Reconciliation Discrepancy Report. Its taken more than 20minutes? Thanks Lea-Ann
At the moment the total on the SuperStream page only shows the total per employee but not the total superannuation that exists in the batch. Simple, but useful.
Welcome to the March 2026 Reckon Community Rewards Roundup! 🎉 March was another great month in the Reckon Community and somehow Autumn has already snuck up on us! 🍂 Huge thanks to everyone who jumped in to ask questions, help, share tips, and support each other. March 2026's $100 gift card winner is.. It was a super close…
This discussion has been merged.
Hi Everyone I am trying to do our first batch on Superstream to get ready for the payday super. It is bouncing back because the ABN and USI no long matches the TWU superannuation fund which i now know is because they have merged with Team super. I have changed it on the relevant employees info and also archived the TWU…
Hello and help Ive tried to sort this and even spoke to support but they cant sort it I have an employee who's super is with AMP Super Fund — Ive cross checked with AMP correct ABN and her USI is all listed BUT When I look at that Name and the ABN on Reckon one drop down list its called "Super Directions Fund" with the…
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