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We want Reckon One supporting you and your business the best it can. For us, that means involving our customers at every step of the way - from hearing where Reckon One is and isn't supporting you, ideas and feedback you may have, and input along the development process. Tell us what's going on 🙋♀️ You can do this via a…
✨ What are Qualifying Earnings? Under Payday Super, super guarantee and super payments made under collective agreements, are calculated from an employee's qualifying earnings (QE). Qualifying earnings is a new STP reporting category which includes payments from ordinary hours of work, and some other payments. QE must be…
I have recently moved across from Desktop to Reckon Hosted. I rely a lot of exporting reports from Reckon into my existing spreadsheets, as in selecting a specific sheet for the report/s to export into. I have tried to do this in Reckon Hosted and it seems its cant be done? I hope this is not the case because it would mean…
Hi all, new here. How do I change how I do bank feeds. I originally tried to set up Open Banking but having so much trouble with it. I'd like to try direct feeds instead but when trying to set this up I no longer get the option of how to do bank feeds, it just automatically wants to do Open Banking. Thanks!
Hi, For some weeks now when I go to the Reckon Customer portal to submit the Single Touch payroll, the portal comes up with, 'Loading Company Data' and the circle just keeps going around. I close that down & I have to export the information again and the second time the portal allows me in. How can this problem be solved?…
So I just tried to submit my first SAff file to CFS clearing house… What a nightmare the page is so confusing and now it has said there are errors and have to be fixed before I can submit . More than one fund matched [FSFO511AU] - Select the correct fund. Weirdly enought this one is actually a Colonial first state super…
To ensure SuperStream export files from Reckon Accounts Hosted contain the correct information and accepted by SuperStream clearing houses, you'll need to ensure you have completed information in the following areas in your file: Super items Super fund supplier profile Employee profile ✨ Setting up your super item Go to…
Hello, I am trying to do the pays this morning and have noticed that our annual and personal leave are not accruing anymore. We have just purchased a new computer so I am thinking it may have somwething to do with that. I have compared the leave entitlement set ups against our old computer and everything looks the same.…
Happy EOFY everyone! Its that time of year again and if you're starting to get prepared for your EOFY finalisation, then hopefully this tip makes things a lot easier for you. I'm going to highlight a couple of reports that I'd highly recommend utilising to help make your EOFY reconciliation a breeze 🙂 ✨ The STP YTD Report…
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