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🤩 Exciting updates coming soon to Reckon Payroll!
Hi everyone, Just reaching out with some important, and really exciting, info regarding Reckon Payroll. Back in September, we shared news about changes to the sign-in screen and our efforts to enhance navigation within Reckon Payroll. Coming very soon.. Reckon Payroll will be unified with Reckon One to create a much more…
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Customer Feedback Focus for Reckon One
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
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Earn Points, Gain Ranks and Receive Rewards on the Reckon Community! 🏆
Introducing the Reckon Community Rewards Program! Your contributions on the Reckon Community deserve to be rewarded so we're really excited to introduce the Reckon Community Rewards Program! Kicking off from September 2024, the aim of this program is to showcase and reward the incredible contributions you make in the…
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URGENT I CAN'T LOG IN TO PAYROLL
Hi, today is my payroll day and I don't have any payroll to log into can someone please look into this for me urgently, thanks Bernadette
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Spirit Super merged with CareSuper
Hi, now that Spirit Super has merged with CareSuper how should this be updated in the payroll. I tried adding CareSuper but it actually the USI & ABN of Spirit so it keeps coming up with Spirit Super, in the interim I have changed the display name for Spirit to CareSuper. Any help would be appreciated. Bernadette
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Migrating from desktop to hosted?
Hi reckon team. We have Reckon Accounts Enterprise: Manufacturing and Wholesale Edition and desktop. We have company files for AU, NZ & UK I am not an accountant or book keeper and our terrific staff are quite busy with regular work so I am wondering about what's involved and the level of "disruption", if any, we'd expect…
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Reckon Accounts 2024 is slower
Hi, My reckon has gone slower after upgrading to the new version 2024. My invoices and all transactions are not just slower than usual. It was faster when I used 2023 . And even support is really poor they give an excuse as they are not trained on technical support.
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Receipts + Payments - Header Total amount not updating
I am interested to know if the issue is considered a bug or a potential product improvement. It is most problematic with receipts because if a customer is purchasing more than one item then it is easy to tell them the incorrect total amount to pay. This is the sequence……when entering receipt (or payment) with Use…
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🛠️ Scheduled Maintenance - Reckon Accounts Hosted (14 December 2024)
Hi everyone! Reckon Accounts Hosted will be undergoing a short period of planned maintenance late on Saturday night 14 December 2024 Maintenance will commence late Saturday night/Sunday morning between: 10:00PM to 2:00AM (AEDT) Saturday 14 December 2024 12:00AM to 4:00AM (NZDT) Sunday 15 December 2024 ⚠ IMPORTANT ⚠This…
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How to ask a good question on the Reckon Community 🙋‍♂️
Hey everyone! Creating a good post or asking a good question on the Reckon Community is important so that you get helpful, relevant and timely responses. Here are some tips! Search for existing posts & answers 🔍 Before posting your question, use the search function on the Reckon Community to see if a similar question has…
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I need to create a post.. which category do I select?
Hey everyone! When creating a new post, its really important that you select the correct category so its in the right place and reaches the right members in order to receive accurate, meaningful and timely responses. The Reckon Community is organised into categories for each Reckon product and we've put together a quick…
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How do I search for existing posts related to a specific product? 🔍
How do I search the Reckon Community for existing posts related to specific products or categories? Searching the Reckon Community is a great way to find existing posts or questions that have previously been created by fellow members. You may even find the answer to a question or topic that you're currently contending with…
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How do I add an image or screenshot to my discussion?
Adding a screenshot or image is a great way to add visual context to your discussion. It can also be extremely helpful to add when you've run into an issue that requires troubleshooting so that fellow Community members can see where things have gone astray, and in turn hopefully lead to a solution faster. Adding a…
