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Ask Me Anything (AMA) with Reckon CEO Sam Allert!
Thanks for joining our very first Reckon AMA here on the Reckon Community! Our CEO Sam Allert is our first AMA participant and is ready to answer your burning questions! A little bit about Sam Sam has always been a passionate accounting and business management advocate. Throughout his career, Sam has worked across a…
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📢 Important: Reckon One classic invoicing is retiring - Switch to the new invoice experience today!
Hi everyone, You may have seen from our previous announcements that we’ve introduced a brand new invoicing experience in Reckon One - designed to be faster, simpler, and built directly from your feedback! With its modern design, improved usability, and enhanced features, the new invoicing experience will soon become the…
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💡 Your ideas are now on the Reckon Community!
The Reckon Ideas Portal has moved to the Reckon Community We’ve got some great news! The Reckon Ideas Portal has officially moved to the Reckon Community, making it easier than ever to share, and support, new and existing ideas! All your existing ideas from the former Reckon Ideas Portal have been successfully migrated to…
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Recording Invoice Payments (Double-Up)
Hello, I don't know if I am being daft or even explaining this right, but I will try. When I go to reconciling the accounts, a lot of the transactions seem to have doubled-up. From what I can see it is only the ones where I have marked an invoice as paid and then the payment has obviously come into the bank account. Is…
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Has the option to print payment summaries been removed from Hosted?
Am trying to print a payment summary for an employee who says he can't see employment history in his MyGov account. Even after STP we were still able to print summaries. (Employees, Process Payment Summaries, etc) That menu option is no longer there
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Supplier Credit Refunds
Reckon Accounts Desktop and Online Can you setup the Supplier Credit Refunds, the same as a Customer Credit Refund? The only way possible is to delete the entered Supplier Credit and enter a Journal for the Refund when received.
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Reckon Hosted: How to find an out of balance amount in a balance sheet account
My client has a data file that is perfectly in balance on 30-09-2024. The balance sheet and trial balance agree. If I run the balance sheet on 01-10-2024 the Inventory Asset account no longer agrees with the trial balance when the Balance Sheet display is set to Total. If I change it to day, week, month or year, the totals…
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Reckon One - view all transactions for Product bought and sold
Hi everyone I am trying to find a report that will show me all of the individual transactions for a single product Bought and Sold. When I look under Sales by Item it is showing me the correct sale price but tells me there is a quantity of 67 but there are only 34 invoices and maybe 5 purchases. This doesn't make sense.…
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Creditor Invoice Numbers to appear on the Make Payment area of Reckon One
Hi can we please get the "make a payment" to a creditor to show the creditors invoice/reference numbers rather than the bill number? the bill number is pretty useless to me & when I have a bunch of creditors to pay with a long list of transactions its a pain in the butt also the same goes when applying credits to bills it…
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Adjustment Notes to show on remittance advice
Hi Is it possible for adjustment notes taken in a payment to show on the remittance advice that is sent to the supplier? It will avoid confusion
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Reckon API version and Shopify
My client updated Reckon Hosted to 2025 and now cannot communicate to Shopify via their webninja app. We have done everything webninja requested. I had to create a new Reckon Hosted owner to reconnect the webninja connector to Reckon but it still will not send anything from Reckon to Shopify. I am advised by the client…
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Direct credit as a payment method for bills
Reckon Accounts (business versions) should include Direct Credit as a payment method (e.g. for paying bills). Currently if I want to record a pay anyone bill payment and avoid the Bank online functionality, I have to record it as a cheque, as that's the closest suitable option. Cheques are being phased out in a few years…
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how to run a report for one employee showing pay details by the week for one year
Hi All we need to provide the weekly pay summary including separate columns for gross pay and overtime for one employee for last financial year. i have tried what i can see in Reckon reports but could not find any report can be modified to show one employee, pay details weekly for one year. the columns would be pay items…
