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Reckon Community
Our Community is your online destination to share solutions, ask questions and get updates from fellow users, Partners and Reckon staff.
Discussion List
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Payroll App - Free Basic plan AVAILABLE NOW!The FREE Basic plan for the Payroll App is NOW available! We're super excited to announce that the … -
Frequently Asked Questions - Migrating from the STP app to the Payroll AppHi everyone! Are you currently using the free STP App and need to migrate over to the Payroll App? …
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Reckon Accounts Hosted maintenance (12 June 2021)Hi everyone, Reckon Accounts Hosted will be undergoing planned maintenance late on Saturday night 1…
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I am unable to migrate info to the new appWhen I first download the new app it failed to migrate the data. Now when I go into it it states th… -
Entering wages without hours and hourly rateWe use the app as a self employed, with no set hours - just a gross wage based on the week's invoic…
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Casual employeeI just migrated to the new basic reckon app. I only have 1 employee who is casual. Under the emplo…
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Leave entitlements problem for casual employeesHi, I am unable to save any edits to my casual employees info and by default unable to create a pay…
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Cant save edited employee detailsDownloaded app last week, migrated data from previous. Today I've spent 2 hours trying to create a …
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Rules for Fast CodingHi, I am transitioning to Fast Coding but get an error message (arrow below) whenever I try to crea…
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Payrun with all salary sacrifice wont submitI am submitting payrun for 6000 salary sacrifice. No pay just super They system puts in -6000 deduc…
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STP file is not showing in list of successful loadedReckon Accounts Enterprise 2020. I am are unable to see the successfully uploaded STP file in our…
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Changing administrator's first and last nameHi everyone, My partner and I just started a business and are brand new to Reckon One. When signin…
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Price graphs in Reckon Personal Plus - Change Axis Values?Sometimes when I add a stock in Reckon Personal Plus, the graph "Y" axis - the price axis…
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Manual Download not recognising minus signAfter accepting that the Bank feed just wont work reliably despite multiple hours of lost time talk…
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Migration not workingHello, I have downloaded the new app and have followed the steps in the email sent to migrate my ex…
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How to enter employee birth date in Basic Payroll App on phoneHi, I've just migrated to the Basic Payroll App from the free STP App and needed to add the extra i…
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Cannot Migrate from STP app to New Payroll app - error message - Something went wrongI download the new Free Payroll app on Friday 11th June, I signed in and entered the 6 digit code …
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Reckon appHi, can I use the basic Reckon app if one of my employees has in place a salary sacrifice into his …