usb RECiept printer

Vahid Tghs

Vahid Tghs

Hi All!
I have EPSON TM-T88V Receipt which install on a USB port VIRTUAL port :ESDPRT001
I tried every com port in POS from COM1 to COM7 but nothing happened.
reciept printer is working properly in windows but not in Reckon

Graham Boast

Hi Vahid

POS talk directly to printers through a COM or LPT port, so the windows printing functions atre not used at all, so step 1 is to delete this as a windows printer.

Then unplug the USB cable, reinstall the virtual port driver https://download.epson-biz.com/modules/pos/index.php?page=soft&scat=36 , plug in the usb again, then check what port has been setup in the window device manager

The shot below shows a USB to Serial Adapter that has been added as COM3.  The Epson port will be different, but will similarly use a COM port.  You may have to right click > properties > port settings > advanced to check what port is assigned.  If it it using a port number higher that 8, you will to reassign it to a port number less than 8.

You should now be able to go into POS and assign the printer to this port

Good luck!

Graham Boast
Reckon Accredited Consultant
graham@reckonhelp.com.au
www.reckonhelp.com.au/remotesupport.htm

Vahid Tghs

Thanks a lot. 
It works!