I am using a generic scanner with Point of Sale and cannot get it to work with POS. Any suggestions

Josephine_8241103
Josephine_8241103 Member Posts: 5
edited August 2016 in Point of Sale

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  • Josephine_8241103
    Josephine_8241103 Member Posts: 5
    edited May 2016
    Hi Andrew, Thank you for getting in touch with me. Ended up getting another scanner. - the Datalogic Touch 65. Still no luck. I have tried to configure it, but when I go into a notepad no numbers show. Also got in contact with Reckon, but was told to get in touch with Datalogic themselves. Would you have any suggestions as to get it working?
  • Josephine_8241103
    Josephine_8241103 Member Posts: 5
    edited May 2016
    Thank you Andrew for you help. Tried it all, but nothing worked. I rang up Datalogic, had to scan 'USB-KBD' barcode and 'USA (Default)' barcode from the Quick Reference Guide. I was then sent a document with barcodes to include the tilda symbol in front of the barcode. It is now working in POS :)image
  • Josephine_8241103
    Josephine_8241103 Member Posts: 5
    edited May 2016
    I have another question. As I have been trying to get the scanner working, I have transaction history on the POS Terminal. How can I delete it, as to start anew?
  • Josephine_8241103
    Josephine_8241103 Member Posts: 5
    edited May 2016
    Thank you for your help, I have got them all deleted