I am using a generic scanner with Point of Sale and cannot get it to work with POS. Any suggestions

Josephine
Member Posts: 5
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Hi Andrew, Thank you for getting in touch with me. Ended up getting another scanner. - the Datalogic Touch 65. Still no luck. I have tried to configure it, but when I go into a notepad no numbers show. Also got in contact with Reckon, but was told to get in touch with Datalogic themselves. Would you have any suggestions as to get it working?1
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Thank you Andrew for you help. Tried it all, but nothing worked. I rang up Datalogic, had to scan 'USB-KBD' barcode and 'USA (Default)' barcode from the Quick Reference Guide. I was then sent a document with barcodes to include the tilda symbol in front of the barcode. It is now working in POS1
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I have another question. As I have been trying to get the scanner working, I have transaction history on the POS Terminal. How can I delete it, as to start anew?0
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Thank you for your help, I have got them all deleted1
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