com port doesnt appear in quick pos

Gerard Scott
Gerard Scott Member Posts: 6
edited August 2019 in Point of Sale (Desktop)
Com 1 appears in windows device manager but does not show in retail  pos 2009/10

Comments

  • Chris Marshall
    Chris Marshall Member Posts: 10
    edited June 2019
    Check that the com port is not being used by another device. Start with your windows printers settings and make sure they are not using a com port.
  • Gerard Scott
    Gerard Scott Member Posts: 6
    edited June 2019
    Hi Thanks for the replies
    Kevin it is an actual serial printer not usb so doesnt use Virtual com port
    POS Guru have checked, there was a printer setup using com1  ( the one I need)
    which i deleted and rebooted, only other serial printer is a virtual com port 4 (USB)
    Com 4 shows up in POS but not com 1
  • Gerard Scott
    Gerard Scott Member Posts: 6
    edited June 2019
    any other suggestions ?