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com port doesnt appear in quick pos

Gerard Scott

Com 1 appears in windows device manager but does not show in retail pos 2009/10

Comments

Chris Marshall_8222338

Check that the com port is not being used by another device. Start with your windows printers settings and make sure they are not using a com port.

unknown

This content has been removed.

Gerard Scott

Hi Thanks for the replies
Kevin it is an actual serial printer not usb so doesnt use Virtual com port
POS Guru have checked, there was a printer setup using com1 ( the one I need)
which i deleted and rebooted, only other serial printer is a virtual com port 4 (USB)
Com 4 shows up in POS but not com 1

Gerard Scott

any other suggestions ?