phone number

ShelleyG

Is there a direct phone number to the API support team?

ShelleyG

Thanks Nick

Case no. CAS-334075-W4N6R3

Nickiu

Hi @ShelleyG

Unfortunately API Team are available only via email. Please fill out a support ticket and select 'Reckon API' to get in touch with the API Support Team

Thank you,

Nick

ShelleyG

Thanks. unfortunately, our developer has been doing that but not getting a reply.

Nickiu

Hi @ShelleyG,

Sorry to hear that. Do you have a case number and I will help you find out?

Thank you

ShelleyG

RKN:00000000060000000804

Nickiu

Hi @ShelleyG,

Case number should start with CAS-XXXXX-XXXXX. Would you be able to find it?

Thank you

Nickiu

Hi @ShelleyG,

I'm currently looking into and will get back with the resolution to you as soon as possible.

Thank you