QBFC 2nd integration in reckon breaks 1st Integration

jay · 2023-03-02T13:27:03+00:00

* I am using QBFC 32bit to access reckon premier 2022 company file installed on windows server 2019 * I allowed the 1st integrator app to access reckon with "Allow this application to login automatically" * I can access recon data even is reckon the application is not running using 1st integrator * I register 2nd…

jay

I am using QBFC 32bit to access reckon premier 2022 company file installed on windows server 2019
I allowed the 1st integrator app to access reckon with "Allow this application to login automatically"
I can access recon data even is reckon the application is not running using 1st integrator
I register 2nd integration with the same option.
now 1st integrator stops working when reckon application is not running
2nd integration does not work as well when reckon application is not running
both application works when reckon application is running
I see the below error in qbsdklog.txt
2220230302.122351 I 10160 RequestProcessor Connection closed by app named 'app_name'0230302.122351 E 10160 RequestProcessor Begin Session error = 80042585, This application is not allowed to login automatically to this Reckon Accounts company file. If automatic login is required, the Reckon Accounts Administrator can grant permission through the Integrated Applications preferences.20230302.122351 E 10160 RequestProcessor Begin Session error = 80042585, This application is not allowed to login automatically to this Reckon Accounts company file. If automatic login is required, the Reckon Accounts Administrator can grant permission through the Integrated Applications preferences.
I have observed is if I take a backup of <company name>.lgb after 1 st registration, delete it reopen reckon to register 2nd app, and take a backup of new <company name>. lgb, if i keep .lgb file at the correct location beforehand and access it by the respective integration application it works even when reckon is not running
So basically I am stuck at able to access Reckon with two applications (not simultaneously but one after another)
please suggest

Comments

jay

Screenshot 2023-03-02 183227.jpg

attaching images of app permission here as it was not allowing me to attach in question

Screenshot 2023-03-02 185817.jpg

mikelegg

Since "upgrading" to Reckon 2023 yesterday. I have a similar problem with just a single integrated app. (QODBC)

Although I've re-authorised the app multiple times, it still doesn't see that it's authorised and gives me the same error you are getting.

Datarec

This may be useful.

https://help.reckon.com/article/z1jxmox1yz-api-reckon-accounts-hosted-faq

Look for the section titled