Passing Stripe fees on to customer
Jean_10862158
Member Posts: 150 Reckon Star
In relation to the new product, Stripe, it seems we still have to bear the cost of the card fee. We currently are with a system where those fees are automatically added to what the customer pays.
We would not consider changing unless Reckon offers the same.
To have the receipts apply to our customer accounts is not particularly appealing as most of our customers pay by bank transfer from their bank direct to our bank with no fees. Works well. If the customer chooses to pay by card, then he/she should pay for that.
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Comments
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I agree, I like the look of the new payment option with Stripe but being able to pass on the fee is essential.
We can't consider it until that is possible
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