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  1562145 → Rav

  Dear Rav

  Happy New Year

  I have a serious problem and hope you can help me. As advised I had to delete previous Reckon before downloading 2021 personal. I had a computer friend download 2021 and all looks right until I open and it is 2018 figures. Reckon updated every week or two so I don't understand what is going on.

  Please help

  Kind Regards

  Melanie Polis

  0

  December 2020
  • 
    Rav

    Hi Melanie,
    Are you opening the correct file? Do your files all have a similar naming convention? If so, it may be that you're opening an older file and need to locate the most recent copy.
    If you can create a new discussion on the Community itself with some more info and/or screenshots of what's happening that would be great. Click the 'New Discussion' button on the main Community home page here - https://community.reckon.com/
    Cheers

    January 6
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  Sarah Nation → Rav

  Hi Rav,

  Please can you please tell me if there will be the option of a default setting for cheque numbers. I pay a lot of bills and it would be quicker for me if I could set the default to 'Let Reckon Accounts assign cheque numbers' rather than having to select it every time I enter a payment.

  Also another default setting that would be good, is when going into Pay Bills, in 'Select Bills to be paid' if we could set the default to either 'show all bills' or 'show bills due on or before'

  Kind regards

  Sarah

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  January 4
• 
  Sue Kemp

  Happy New Year people!!

  Question regarding Jobkeeper rates starting Jan 4:

  Do we need to register for the next extension - our accountant told me that he had to register us for Jobkeeper 2.1 as I hadn't but my understanding was if you were already registered than you didn't have to.

  Do we need to create another Jobkeeper code for the extension as we had to for Jobkeeper 2.1 or this just related to tiers - thanks Sue

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