Hi Vanessa, There is no such thing as an R13 update for QuickBooks 2010/11. The only update for QuickBooks 2010/11 is the QuickBooks 2010/11 Tax Update which will update your release number from release R1 to release R2. If you're a current Advantage member with Reckon you can download it from http://members.reckon.com.au/UpdatesAndServicePacks.aspx. Regards, Shane.
Hi Shane,
Thanks for the reply. Yes I discovered what I was doing wrong today, All fixed now, thanks.