Hi Jenny,
Welcome to Reckon Community and Thank you for the question.
Please try the following:
Check if the employee card is actually displaying the weekly salary item
click on Employee centre-> double click on the employee's name-> under change tabs please select the option Payroll and Compensation Info
Please try the following on the actual payslip
Click on a new line and you should be able to click on the drop down list to access other payroll items. Please check if you can locate salary on the list.
Please note that the payroll item “Salary” is appearing on the Earnings Section rather than Other Payroll Items section and make sure the Item “Salary” is set up as a wage/yearly salary
Hope this helps
Regards
Lax