How to resolve Script Error message

Each time I try and click on a thread on this site I get Script Error. Usually two of them. Is something not set correctly? Thanks

Comments

John G

Hi GSharry,

Sorry to hear of your difficulties.

Script error messages are often a result of your web browser security settings being set too high. Lower Seurity and Privacy settings and try again.

In Internet Explorer, go to Tools > Internet Options > Security, then in the Internet zone lower your security setting:

then on the Privacy tab, lower the security:

If you are using Windows 8 and Internet Explorer v10 or later, then this Note may be of interest:
https://community.reckon.com.au/reckon/topics/reckon_accounts_windows_8_0_8_1_ie10_11

Hope this helps.

regards,
John

GSharry

Thanks but it did not help. Using Windows 7. 2013 Accounts

John G

Hi Glenda,

Hmm...

Do yo get the same problem if you use another web browser?

Otherwise, try the following in Internet Explorer until you achieve success:

Turn off any Pop-Up blockers
Clear your Cookies - or at least lower to allow;
Restore Advances Settings
Reset Internet Explorer Settings

Let me know how you go.

regards,
John

Irene_6711353

This reply was created from a merged topic originally titled I'm getting a script error when I open QB2008-09. It says "unterminated string constant". How can I fix this?. QB 2008-2009. I'm now getting a script error when I open the programme. It says there is an "unterminated string constant". How can I fix this?

GSharry

Hi John,

Still having problems and only with your site. I think I have done everything you said above.

Glenda

John G

Hi Glenda,

Sorry you are still having trouble.

Is the trouble with using Accounts Business or is it with accessing a Reckon website?

Also, what web browser are you using and what is its version number?

regards,
John

GSharry

I am using Google Chrome for Windows 8, The script problem is only with your site. When I into Help Contact Support and click on any conversations I get the script message. I actually have a more urgent problem regarding losing the connection to the company file where I am losing all my unsaved work, but I have not yet received a reply.

Andrew Cherubin

Hi Glenda

Did this issue every get resolved.

I am having same trouble.

It only happens when accessing help from within Reckon. No problem if accessing outside Reckon. Obviously a problem with the program

Guys, just admit the issue and get it fixed. I have other programs that use internet for help and have no issues.

GSharry

Hi. No never got fixed. I also have another problem regarding my new printer. Whenever I try and print out a reconciliation, QB tells me that the printer is not active. I have to x out several times. In the meantime, it is loading the info in the background and then, hallalulah, it allows me to print. Still think that Windows 8 has something to do with my problems.

Renaldostheold

Yes I too have this problem. Thought it would be fixed with 2014 edition. Pretty annoying given it has been reported even in earlier editions.

Mirko

Hey Glenda,

Just to confirm, the script errors are occurring with the community website? If this is the case have you tried clearing your cookies or using an alternate browser?

Thanks,
Mirko

Paul Fisher

Has anyone resolved this problem? Everything thats been put up here doesn't work for me.

Andrew Keene

Surely this can't be that hard, I am having the same problem. Maybe I should switch to Xero. The call centre is only open business hours, I work on accounts out of business hours.

surend

This reply was created from a merged topic originally titled unable to log on to Bank data for the first time.. script error

Mooshie Ervin

Having these issues now trying to terminate an employee

Can't seem to resolve it.

Deny Dharmawan

Hi Michelle,

Please try below steps.

1. Reboot the PC and try again.

2. Launch QuickBooks from its application icon and then open your company file. Do not use a shortcut directly to your company file.

Regards

Deny Dharmawan