Why don't all payslips get generated?

GSharry
GSharry Member Posts: 13
edited February 2017 in Reckon Accounts (Desktop)
I have just started a new company with 7 staff. Three payslips were generated and four were not. All staff pay info appears to be the same. Apprec your help Glenda

Comments

  • John G
    John G Reckon Staff Posts: 1,583 Reckon Staff
    edited February 2017
    Hi Glenda,

    That's annoying.

    Are you printing the payslips or emailing them?

    Go to the Employee's record > Address and Contact tab and in the bottom right is a field called Preferred Send Form Method with options Print, Email and Both.

    If you are printing payslips, only those employees selected with Print will print.  
    If you wish to print payslips that are being emailed, then set their preference to Both rather than email, and emailed payslips will be added to the print list.  

    Hope this helps.

    regards,
    John
  • GSharry
    GSharry Member Posts: 13
    edited February 2014
    Thank you so much. All fixed.
  • John G
    John G Reckon Staff Posts: 1,583 Reckon Staff
    edited February 2017
    Great to hear Glenda.

    cheers,
    John