Reckon Software Discussion
Help Guides
Posts
Groups
Support Hub
🛠️ Support
📥 Downloads
ℹ️ Reckon Status
Find a Reckon Partner
Home
Reckon Accounts (Desktop)
Why don't all payslips get generated?
GSharry
I have just started a new company with 7 staff. Three payslips were generated and four were not. All staff pay info appears to be the same. Apprec your help Glenda
Comments
John G
Hi Glenda,
That's annoying.
Are you printing the payslips or emailing them?
Go to the Employee's record > Address and Contact tab and in the bottom right is a field called
Preferred Send Form Method
with options
Print, Email and Both
.
If you are printing payslips, only those employees selected with
Print
will print.
If you wish to print payslips that are being emailed, then set their preference to
Both
rather than email, and emailed payslips will be added to the print list.
Hope this helps.
regards,
John
GSharry
Thank you so much. All fixed.
John G
Great to hear Glenda.
cheers,
John
Find more posts tagged with
Who's Online?
Rav
Reeta Paudyal