How to Resolve error: BEX, MSVCR80.dll - Reckon Accounts

David Acres

I have Quickbooks easy start 2009-10. I can't open it anymore and I get the following msg: Problem signature: Problem Event Name: BEX Application Name: qbw32.exe Application Version: 18.0.4001.1110 Application Timestamp: 49c8be5a Fault Module Name: MSVCR80.dll Fault Module Version: 8.0.50727.6195 Fault Module Timestamp: 4dcddbf3 Exception Offset: 00047780 Exception Code: c000000d Exception Data: 00000000 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 3081 Additional Information 1: 3d43 Additional Information 2: 3d43ece4993200af8784ab8ab21a206b Additional Information 3: 5bcc Additional Information 4: 5bccec3bbdcf5850b9272fb0f2a6b682Problem signature: Problem Event Name: BEX Application Name: qbw32.exe Application Version: 18.0.4001.1110 Application Timestamp: 49c8be5a Fault Module Name: MSVCR80.dll Fault Module Version: 8.0.50727.6195 Fault Module Timestamp: 4dcddbf3 Exception Offset: 00047780 Exception Code: c000000d Exception Data: 00000000 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 3081 Additional Information 1: 3d43 Additional Information 2: 3d43ece4993200af8784ab8ab21a206b Additional Information 3: 5bcc Additional Information 4: 5bccec3bbdcf5850b9272fb0f2a6b682

Mirko

Hey David,

You will usually experience this issue if your Internet Explorer security settings are set too high. By lowering the security settings you should be able to stop this issue from occurring.

For steps on how to perform this procedure and more info on the issue see:
http://kb.reckon.com.au/issue_view.asp?ID=4103

Let me know how you go!

Thanks,
Mirko