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How to fix Emdupe file missing employees

NASIR

EMPLOYEE PAYMENT SUMMARY TO BE PRINT MISSING SOME OF THE EMPLOYEES I DOUBLE CHECKED PREFERRED METHOD OF PRINTING BUT STILL UNABLE TO GET FULL LIST OF EMPLOYEES IN EMPLOYEE PAYMENT SUMMARY LIST

Comments

Colleen Richards

I am having the same trouble. I have made sure it is the right Payroll year. I can do a report for that payroll year and the employee comes up in that, but not in Payment Summary.

Mae

I also am having that trouble. All are selected to "print" and all appear in payroll reports as having paid tax during the year.

Colleen Richards

I changed my preferred send form method is Employee information to Both and he is now showing up. Hopefully that helps.

Mae

Many thanks, making them all "both" seems to have worked.

Victoria Sooroojbally

I am getting the same problem but don't have the option to select both? either print or email and I am missing one employee. Also nothing happends when I try to create an emdupe file

Graham Boast

This may be your issue

https://community.reckon.com.au/reckon/topics/payment_summaries_problem

Graham