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Backup :

Kay_7142459

When I do a SBU (scheduled back up, I keep getting the old files i.e. 2012-2013) If I do a manual backup I get the correct files 2014. What am I doing wrong?

Comments

Kevin V. Russell

Have you checked the directory where you are saving your scheduled backups?

Sally McIntosh, Accredited Consultant

Hi Kay,

Have you tried this:

http://kb.reckon.com.au/issue_view.asp?ID=4893

Not sure if it will help.

Kind regards,

Sally McIntosh (sally@samsolutions.com.au)

Kay_7142459

Thanks Sally, I have tried this and it still does not save.

It is really weird, when a do just a manual back up it works fine.

It is just the SBU that does not work, I am saving these backups to the same folder as the manual backups. It is though the system is ignoring the SBU command.

Kay_7142459

Hi Kevin, yes I have checked the directory.

I have since uninstalled the 2012/13 programme and just left the 2014 version. Since doing that the SBU are not happening at all. Although when I do a manual backup it works...weird!

Mirko

Hey Guys,

This existing thread may help: https://community.reckon.com.au/reckon/topics/ra2014_scheduled_backup_not_working