When entering bills they are not adding up correctly

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John Goldsmith_6669291
John Goldsmith_6669291 Member Posts: 8 ✭
edited February 2017 in Reckon Accounts (Desktop)
We have recently re-newed annual license on Reckon Accounts Premier 2014. When entering a bill the software is not adding correctly. e.g. We have a $708.15 bill which totals $351.03 in reckon Accounts. we have checked all the figures and the correct figures are entered but the calculations are wrong. How do we fix this? Please see screen shot. 
image
regards,
John Goldsmith

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  • Mirko
    Mirko Alumni Posts: 1,256 ✭✭
    edited November 2015
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    Hey John, thanks for your post. Looks like a corrupted entry. Try to put something in the Memo field close/save the bill and see if it refreshes. If this does not do the trick, there are 2 options, a file rebuild or deleting the transaction and imputing the data again. Let me know how you go. ^Mirko
  • John Goldsmith_6669291
    John Goldsmith_6669291 Member Posts: 8 ✭
    edited February 2015
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    Thanks Mirko,
    We have re-built the data and will see how we go now.
    regards,
    John
  • Sally McIntosh, Accredited Consultant
    Sally McIntosh, Accredited Consultant Accredited Partner Posts: 468 Accredited Partner Accredited Partner
    edited February 2017
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    Hi John,

    Out of curiosity have you clicked recalculate at the bottom of the page?

    Kind regards,

    Sally McIntosh (sally@samsolutions.com.au)

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