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Paycheque Superannuation Split Broken

Malcolm Powers

I'm using Home & Business 2009, is this a bug that is fixed in 2015? I'm needing to go back and amend some entries in one of my superannuation registers but when I try it tells me that the entry was entered as a split transaction and I need to go to the transfer entry and do the change there. When I go to the transfer it takes me to the Paycheque with the Super entry. It's all good to this point. When I change the Super figure that is being transferred and then select ok it appears that everything is fine. When I then go back to the Super register I now see there is an new entry, which has the updated Super figure. The old entry is also there with the old figure. I cannot edit or delete the old Super entry as it still says it's from a split and I need to do it from the transfer entry. When I go back to the transfer (the paycheque) it has the correct new Super figure and no sign of the old figure!! The only way around this I have found is to delete the paycheque and create a new one, then when I go back to the Super register it lets me delete the old entry. I need to modify many entries and I'm expecting the software to be able to make these changes.

Comments

Deny Dharmawan

Hi Malcolm,

The best way to see if this is an issue in 2015 is to try it there. To do this, it's best if you use a different computer where you can download and install the trial version of Home and Business 2015. Then restore your backup there.

You can use below link. Click the Investor tab for Home and Business 2015.

http://www.reckon.com.au/category.aspx?cid=2&__hstc=157624869.410dd3c4b3bc8c0d99fbc122213eff92.1421639017642.1421639017642.1423700725005.2&__hssc=157624869.1.1423700725005&__hsfp=1440305076&_ga=1.123803274.1215464734.1421639014&utm_source=Community&utm_medium=Community&utm_content=Community-Personal&utm_campaign=Community-Personal

Regards

Deny Dharmawan

Malcolm Powers

Thanks Deny, but I don't have a spare computer and I'm not happy with having to uninstall, install, uninstall, and possibly pay a few hundred dollars to get the software I keep paying to use to actually do what it says it will do on the box. I'm hoping someone in the community has had the same experience and can share how they resolved it. Is it a bug or is it the user, me?

Malcolm Powers

Well, I went to the trouble of getting the trial version of Home & Business 2015 and it has the exact same behaviour

Is this issue a bug or is it a user issue? I believe I have covered all alternatives to fix the issue myself, I'd love someone to help with a solution.