nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Payroll Premier version 13 past pays disappeared.....

Meg Chandler

Payroll Premier version 13 - never updated. So when entering one employees pays for the last two weeks, it was noticed that the previous pays for the financial year for this one employee had disappeared. we would prefer not to do a restore if we can avoid it! Thanks in advance

Comments

unknown

This content has been removed.

Sally McIntosh, Accredited Consultant

Hi Meg,

Have a look in the terminated employees list and see if you can find them in there?

Or just see if they are duplicated in the employee list with 2 employee numbers?

Kind regards,

Sally McIntosh (Sally@samsolutions.com.au)

Meg Chandler

Hi Kevin, It was picked up when checking a pay amount from a previous pay for this particular employee. We have the edit pay feature enabled as we have to change dates at times to coincide with BankLink data. We are a seasonal contract employer so pay dates are never weekly - often we employee someone for just 3 jobs a year.
This is when it was noticed that the half a dozen pays were missing from the employee records.

unknown

This content has been removed.

Meg Chandler

My husband noticed, the backup has not been restored as yet.

Meg Chandler

Thanks Sally,
I looked at both those options, to no avail.

Datarec

It would probably be quicker to re-do the half-dozen missing pays, than restoring an older backup.

* Data Recovery Team *