Quicken 2013

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Kim_7488083
Kim_7488083 Member Posts: 2
edited September 2019 in Reckon Accounts (Desktop)
Hi, I am just purchased a new PC - I loaded Quicken 2013 onto my new computer and it is still on my old computer, when I go to print reports not all the detail is there - mainly figures missing - is this because I still have the Quicken program on my previous computer? How do I fix this.

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  • Sally McIntosh, Accredited Consultant
    Sally McIntosh, Accredited Consultant Accredited Partner Posts: 468 Accredited Partner Accredited Partner
    edited February 2017
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    Hi Kim,

    Although you installed the software on your new computer did you take a backup of your file and restore the backup onto your new computer as well?

    Kind regards,

    Sally McIntosh (Sally@samsolutions.com.au)

  • Robyn Kelly (Partner)
    Robyn Kelly (Partner) Accredited Partner Posts: 479 Accredited Partner Accredited Partner
    edited September 2019
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    Hi Kim, what operating system are you using on the new computer?  Windows 7 or 8?  And is it 32 bit or 64 bit please?

    Regards, Robyn Kelly
  • Kim_7488083
    Kim_7488083 Member Posts: 2
    edited April 2015
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    Thanks for your replies Robyn & Sally but I have worked it out.