How do I find the QBWIN.LOG (error log) in Reckon Accounts (Desktop)

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Datarec_ReckonLtd
Datarec_ReckonLtd Reckon Staff Posts: 1,095 Reckon Staff
edited August 2017 in Reckon Accounts (Desktop)

Follow the steps below to locate the QBWIN.LOG file.


With the Reckon Accounts program active:

·         While holding down the Ctrl key, press the number 1 and then 2 

·         This will display the Tech Help window

·         Select the Open File tab

·         Select QBWIN.LOG file as the file to be opened

·         Click the Open button and save the QBWIN.LOG file onto your Windows desktop

 

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* Data Recovery Team *