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job+invoice+won't+email

Tanya_7565995

Using Reckon Accounts 2015 and it won't allow emailing of invoices from customer jobs. Email is preferred method and each job has the email address. How to solve this annoying problem???

Comments

Charley

At the bottom left of the invoice you need to tick the little box for 'email' then you go "file>send forms"

Tanya_7565995

all boxes ticked. that's not the issue. It appears to have an issue with Customer;job invoices.

Charley

Just tried mine (customer;job), all working fine for me

Charley

try emailing to yourself first

Sharon Ross

This has been particularly annoying for me too, I usually use windows live as my default email but have to use Microsoft outlook and then it works perfectly as it should. Could do with much more support from Reckon to solve issues like this, am still on the trial version and if this is the level of support you can expect I won't be carrying on!!