Reconciliation Discrepancies

Maybe a stupid question but I am hoping for the best...

Can you fix reconciliation discrepancies that go over an entire year without undoing the years work?

I really don't want to undo an entire year and re-reconcile again.... Sheesh - I reconcile weekly so it won't be a small job.
I think I may be in over my head with this problem!!!

Comments

Charles van Rotterdam

It depends how much it is. If I'm more than 0.01 cent out I go looking for it.

Sara_7151075

over $9000 I have to fix it, I realise that and I know what they are, but how do I fix it without undoing an entire year??

Charles van Rotterdam

Sara call me on 0266834083 and I'll run you through it quickly

LOL 9K is a wee bit more than a discrepancy

Sara_7151075

haha yeah it is, I made big mistake and had to get reckon to fix it.... now I have a big job of going back and re reconciling the months it has affected, however, it won't be as simple as a quick phone call... I have made a complicated mess with a customer (sigh)

Wilma van Eyk

Sara you can Journal in the corrections without undoing it all.

Sara_7151075

I really wish it were that simple.... Ive just spent hours trying to understand what Reckon "help" have done for me, I think the case is now worse.... none of what they have done in a clients record replicates what the transactions actually were, Best bet I think is to call them again!!!

Sara_7151075

After a long 12 hour day, I figured it out (well just about) and I didn't have to undo a years worth of reconciliation.... thanks for advice .... And Reckon gave me a follow up call today - Thank you

Kerry Sutherland_9915722

I have a similar problem - can you help me please
A payment that was made in July 2018 was deleted after reconciliation. I have reentered the transaction backdated to 2.7.18 - this was located on the discrepancy report thank goodness. The opening balance on latest recon now differs by this amount - What do I need to do to correct this??

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