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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Hi, I am increasingly asked by larger companies to email invoices to one email address and statements to another. I have told them I can only CC the other in and they will receive both, however, some of the companies don't like this and have stipulated we only send one invoice to the invoice processing department and one…
I exported the file using super export, saved it as a csv file, uploaded to Australian Super and got a wrong file format error. Would appreciate any help. I realise some of the details within the file may be incorrect but I had to start somewhere and the incorrect file format is confusing me
This discussion was created from comments split from: 'Remember Me' changes to Reckon Accounts Hosted login.
Hi everyone! Reckon Accounts Hosted will be undergoing planned maintenance late on Saturday night, 13 December 2025. Maintenance will commence late Saturday night/Sunday morning between: 10:00PM to 2:00AM (AEDT) Saturday 13 December 2025 12:00AM to 4:00AM (NZDT) Sunday 14 December 2025 ⚠ IMPORTANT ⚠ This maintenance will…
We are having issues with customers not receiving their Invoices. Its not every inovice - just the occasional random one. They are not going to Junk (Ive checked with the customer). The report says they have been sent and I am not getting a bounceback message. I know the email address is correct. This is frustrating when I…
where do I access a report showing employee entitlements?
So as part of the new login requirements, we have to login again to access the community page. Why, if we are already logged in?
Is anybody aware of why Reckon have significantly increased the charges for Hosted? In my case (I am a Professional Partner) the 2026 annual charge is increasing by 37% over the previous year. This seems an extraordinary increase to me!
I am so frustrated. I have phoned Reckon customer support (what a joke) a couple of times and the help is a completely useless. Not sure why we are paying for this. I have +-300 customer statements and the system keeps freezing during email sending. I have to log off and redo this process.Been trying to send since 8am and…
I've paid an invoice that has a total of $704.00. I've entered into Reckon, broken down as it is on the invoice, but the GST in the invoice from the provider is $0.01 lower than the GST calculated in Reckon: Invoice is $60.61 and Reckon is $60.62. Is this a Reckon issue? Does Reckon always round up? There are 4 lines on…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
