gst amounts not showing on balance sheet

Gail Friday Office Solutions
Gail Friday Office Solutions Member Posts: 53 Reckoner Reckoner
edited October 11 in Reckon Accounts (Desktop)
Is there a way of fixing up the following GST issue The correct amounts of GST are showing in the chart of accounts but the trial balance and balance sheet are not showing the all of the GST balances as follows. I did try and merge the accounts together but still has not fixed the issue. I have done various verify’s and rebuilds but has not fixed the problem. Am thinking may have to go to Reckon to fix but yay it’s a long weekend so wondered if any of you guys have a fix. image

Comments

  • Gail Friday Office Solutions
    Gail Friday Office Solutions Member Posts: 53 Reckoner Reckoner
    edited June 2020
    I have just resolved the issue. The client had changed the default reporting preference to net instead of gross which I noticed when ran the P&L report which included Gst hence the GST disappeared from the balance sheet and the Customs GST showed
  • Hung Trinh
    Hung Trinh Member Posts: 1 Novice Member Novice Member
    edited June 2020
    Thanks Gail. I have the same problems like you for long time but Reckon can't help me to fix. Just spend the borring time by searching on Reckon website and read you message. Well done, I have resolve this problem on balance sheet

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