Error when voiding a Tax Invoice

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Brooke Arnold
Brooke Arnold Member Posts: 2
edited August 2016 in Reckon Accounts (Desktop)
I just tried to void a Tax Invoice that was raised instead on a Quotation and when i try to save and close it comes up with an error saying that void Tax Invoices can't be emailed, that's fine but it wont save and close the void transaction. Any Suggestions? thank you

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  • Brooke Arnold
    Brooke Arnold Member Posts: 2
    edited May 2016
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    Something so simple, it actually worked, thank you very much
  • prasanna
    prasanna Member Posts: 34
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    I just tried to void a Tax Invoice that was raised instead on a Quotation and when i try to save and close it comes up with an error saying that void Tax Invoices can't be emailed, that's fine but it wont save and close the void transaction. Any Suggestions? thank you

  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    Try unticking the box down the bottom that says to be emailed

  • prasanna
    prasanna Member Posts: 34
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    Thanks Kris,

    appreciate your help.