Error when voiding a Tax Invoice

Brooke Arnold
Brooke Arnold Member Posts: 2 Novice Member Novice Member
edited August 2016 in Reckon Accounts (Desktop)
I just tried to void a Tax Invoice that was raised instead on a Quotation and when i try to save and close it comes up with an error saying that void Tax Invoices can't be emailed, that's fine but it wont save and close the void transaction. Any Suggestions? thank you

Comments

  • Brooke Arnold
    Brooke Arnold Member Posts: 2 Novice Member Novice Member
    edited May 2016
    Something so simple, it actually worked, thank you very much
  • prasanna
    prasanna Member Posts: 65 Reckoner Reckoner

    I just tried to void a Tax Invoice that was raised instead on a Quotation and when i try to save and close it comes up with an error saying that void Tax Invoices can't be emailed, that's fine but it wont save and close the void transaction. Any Suggestions? thank you

  • Kris_Williams
    Kris_Williams Member Posts: 3,769 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Try unticking the box down the bottom that says to be emailed

  • prasanna
    prasanna Member Posts: 65 Reckoner Reckoner

    Thanks Kris,

    appreciate your help.

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