Payslip YTD amount not updated!
Matthew_8705345
Member Posts: 6 Novice Member
YTD amount is not carried forward the balance from 1st July 2016 after installing new tax info (1st Oct 2016) into Reckon Quickbooks Accounts Premier. I have tried using different payslip styles but payslips still don't show up the right YTD amount. Could you please advise me what we can do? Many thanks. CASE ID 5075564
0
Comments
-
Hi Matthew, I am experiencing the same problem. Last week, Reckon phone support advised me that the YTD figure on the payslip cannot be altered. This is an unsatisfactory answer; hence, I'm searching the community pages... Please let me know if you find a solution. Regards, Cameron0
-
We redid the installation and the problem had been solved. Hope this help you
0 -
Can I ask the procedure, did you uninstall and reinstall ?
0 -
Hi Jacqui,
Yes, you just have to reinstall.
0 -
I wish it were that simple. Tried that twice already have since resolved the issue. Trf client file to my PC turned off payroll rebuilt file and enabled payroll again, all good however this did work on client PC but restoring a back from my PC did work.???0
-
You may have to contact Reckon - QuickBooks. I believe not much they can do!
do this on your PC first
0 -
NO NEED! IT'S BEEN RESOLVED0
This discussion has been closed.
Categories
- All Categories
- 6.7K Accounts Hosted
- 16 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 7 📢 Reckon Accounts Desktop - Announcements
- 1.4K Reckon Payroll
- 34 📢 Reckon Payroll - Announcements
- 15 Reckon Payroll Help Videos 🎥
- 25 Reckon Mate App
- 2.6K Reckon One
- 10 📢 Reckon One - Announcements
- 12 Reckon Invoices App
- 15 Reckon Insights
- 99 Reckon API
- 308 Point of Sale
- 1.9K Personal Plus and Home & Business
- 74 About Reckon Community